Step 1:

  • You must provide the original dated bill of sale, sales slip, or proof of purchase to an Authorized Service Dealer or Authorized Regional Service Center when requesting warranty service.

  • Eiki, facilitated by an Authorized Service Dealer or Authorized Regional Service Center, will offer lamp replacements on a prorated basis. The warranty period begins from the initial purchase date of the product from an Authorized EIKI Dealer.

Step 2:

  • Eiki's liability for any losses or damages, regardless of cause, including negligence, alleged damage, or defective goods, shall not exceed the purchase price of the equipment, whether the defects are apparent or hidden.

  • Eiki denies all implied warranties, including those of merchantability and fitness for a particular purpose, as permitted by law.

Step 3:

  • You have to provide your name, email, country, zip code, and comments to reach out to the customer service department. They are looking forward to helping you. 

  • To have your doubts cleared, just go through the FAQs page where you can come across a lot of answers to the questions.

EIKI Projectors Warranty Period:

  • 3-year warranty on laser light engine, HLD LED light engine, and infinity lamp projection lamps

EIKI Projectors Contact Information:

Email Support

[email protected]

Phone Number

+1-800-242-3454

Contact Address

22552 Avenida Empresa,
Rancho Santa Margarita, CA-92688,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming EIKI Projectors warranty hassle-free.

What is covered under the EIKI Projectors Warranty?

The warranty is applicable solely to EIKI products bought within the United States or its territories from authorized EIKI dealers. It is exclusively valid for the original purchaser.

What is NOT covered under the EIKI Projectors Warranty?

The warranty does not cover repairs or replacements required due to circumstances beyond EIKI's control, including unauthorized service or parts, inadequate maintenance, operation contrary to provided instructions, shipping or transit accidents, user modifications or repairs, misuse, neglect, accidents, incorrect power line voltage, natural disasters such as fire or flood, or normal wear and tear.

Products of EIKI Projectors:

Our claim assistance covers all EIKI Projectors products, including:

Product name
Laser Projectors
Large Venue Projectors
Conference Room Projectors
Classroom Projectors
Bluetooth Speakers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of EIKI Projectors logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of EIKI Projectors.