3 Simple Steps for EIKI Projectors Warranty Claim

Step 1:

• You must provide the original dated bill of sale, sales slip, or proof of purchase to an Authorized Service Dealer or Authorized Regional Service Center when requesting warranty service.

• Eiki, facilitated by an Authorized Service Dealer or Authorized Regional Service Center, will offer lamp replacements on a prorated basis. The warranty period begins from the initial purchase date of the product from an Authorized EIKI Dealer.

Step 2:

• Eiki's liability for any losses or damages, regardless of cause, including negligence, alleged damage, or defective goods, shall not exceed the purchase price of the equipment, whether the defects are apparent or hidden.

• Eiki denies all implied warranties, including those of merchantability and fitness for a particular purpose, as permitted by law.

Step 3:

• You have to provide your name, email, country, zip code, and comments to reach out to the customer service department. They are looking forward to helping you. 

• To have your doubts cleared, just go through the FAQs page where you can come across a lot of answers to the questions.

EIKI Projectors Warranty Period:

• 3-year warranty on laser light engine, HLD LED light engine, and infinity lamp projection lamps

Real Experiences with EIKI Projectors Warranty Claims:

Typical Processing Time: Warranty service is handled through authorized EIKI dealers or service centers, and processing time depends on inspection, repair workload, and parts availability.

Reason for Common Delays: Delays usually happen due to dealer-based verification, missing proof of purchase, RA (return authorization) requirements, or shipment/inspection of projector components.

Helpful Tip to make the claim easier: Always obtain an RA number and submit full details (serial number, invoice, issue description) before sending the unit for service to avoid rejection or delays.

Required Documents for Your EIKI Projectors Warranty Claims:

• Original proof of purchase (invoice or sales receipt)

• Product model and serial number

• Detailed description of the defect or issue