Step 1:

  • The talented and experienced customer support team members are available by phone and email to look after your Vornado warranty claim.

  • Please make your selection thoughtfully, as refunds are not provided for changes of mind or incorrect decisions.

  • During the warranty process, Vornado may provide you with one of the following solutions: either a warranty replacement or warranty service during the 5-year warranty period.

Step 2:

  • If you don't have a copy of your receipt, kindly provide them with a photo of the silver compliance sticker located on your Vornado unit. 

  • The sticker, which includes the date of manufacture, is considered proof for the replacement warranty when you are unable to find the original proof of purchase.

  • The customer care team offers three options: complete unit replacement, provision of spare parts, or a replacement item of equal or greater value in the event of items being out of stock or discontinued.

Step 3:

  • Your name, email, address, model, serial number, proof, date, and location of the purchase, as well as any other additional information, should be provided for the warranty registration process.

  • In case you are unhappy with your purchase for any reason, you are allowed to return the product within 30 days of the purchase date, and you will receive a complete refund of the amount you paid.

Vornado Warranty Period:

  • Vornado provides 5-year warranty on replacements

Vornado Contact Information:

Email Support

USA:
[email protected]

Other Countries

Phone Number

USA:
+1-800-234-0604

Mon-Fri: 7:30 am - 5:30 pm (CT)

Other Countries

Canada:
+1-800-668 5593

Australia:
+61 1800 099 012

Germany:
+49 0531 22 43 56

Mon-Fri: 8 am - 5 pm

Singapore:
+65 9277 5282

Mon-Fri: 9 am - 6 pm

Contact Address

USA:

415 East 13th Street, Andover, KS 67002

Other Countries

Canada:

2616 Sheridan Garden Drive, Oakville, ON L6J 7Z2

Australia:

5-7 Glassford Road, Kewdale, WA 6105

Germany:

Friedrich-Seele-Straße 20, 38122 Braunschweig

Singapore:

2 Gambas Cres #09-15, Tower 1, Nordcom II 757044

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Vornado warranty hassle-free.

What is covered under the Vornado Warranty?

Vornado warranty applies to:

  • Material and workmanship defects
  • Replacement

What is NOT covered under the Vornado Warranty?

Vornado warranty does not apply to:

  • Commercial use
  • Failure to follow operating instructions
  • Improper installation or faulty power connections
  • Serviced or repaired by unauthorized parties
  • Serial number is removed or defaced

Products of Vornado:

Our claim assistance covers all Vornado products, including:

Product name
Air Circulators
Vornado 660 Large Air Circulator
Vornado PIVOT Personal Air Circulator
Vornado 633DC Energy Smart Medium Air Circulator
Vornado 633 Medium Air Circulator
Air Purifiers
Vornado AC350 Air Purifier
Vornado MD1-0022 True HEPA Filter
Heaters
Vornado VMHi500 Auto Climate Control Heater
Vornado Velocity 5 Auto Climate Control Heater
Vornado Velocity 3R Space Heater
Vornado VMH300 Whole Room Metal Heater
Vornado VFAN Vintage Air Circulator

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vornado logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vornado.