3 Simple Steps for Vornado Warranty Claim:

Step 1:

  • Your name, email, address, model, serial number, proof, date, and location of the purchase, as well as any other additional information, should be provided for the warranty registration process.

  • For the purchase made within the last five years from the store, get your product to the place for replacement with a copy of the receipt and proof of purchase.

  • The Vornado requires you to provide a copy of the receipt and a short description of the fault to one of the retail partners or through the official website for the online purchase.

Step 2:

  • If you don't have a copy of your receipt, kindly provide them with a photo of the silver compliance sticker located on your Vornado unit. 

  • The sticker, which includes the date of manufacture, is considered as proof for the replacement warranty when you are unable to find the original proof of purchase.

  • The customer care team offers three options: complete unit replacement, provision of spare parts, or a replacement item of equal or greater value in the event of items being out of stock or discontinued.

Step 3:

  • The talented and experienced customer support team members are available by phone and email. Further down the page, a small form is provided, including a few details.

  • Please make your selection thoughtfully, as refunds are not provided for changes of mind or incorrect decisions.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

1800 099 012

Mon-Fri: 8:30am - 4:30pm (AWST)

Contact Address

5-7 Glassford Road,
Kewdale, WA-6105,

What is covered under the Vornado Warranty?

The warranty for the product is applicable to models used in their designated country. Verify the country of intended use by referring to the silver rating label on the product, which displays safety testing marks. When returning a defective product to the authorized location, kindly include a copy of your receipt. Repairs conducted after the warranty period may incur charges. For warranty claims, please reach out to the retailer where the product was purchased or contact the authorized importer before initiating the return process. The 5-year replacement warranty from Vornado does not cover damage resulting from normal wear and tear or if the item has been used for purposes other than its intended use.

  • 5-year warranty on replacements

What is NOT covered under the Vornado Warranty?

The warranty excludes coverage for defects or failures arising from various factors, including accidents, misuse, abuse, negligence, failure to follow prescribed operating instructions, improper installation, or connection to an inadequate or faulty power source. Additionally, the warranty is void if the product has been serviced or repaired by any unauthorized party not expressly authorized by Milner’s. Removal or defacement of any serial number also nullifies the warranty. Usage of the product outside the mainland of Australia or repossession under any finance agreement renders the warranty inapplicable.

About Vornado

Vornado Air Circulators utilize the distinctive Vortex Action to disperse air across the entire room. The airflow is rapid, refreshing, and consistent, delivering a cooling experience unparalleled by others. In Australia, Vornado is dedicated to providing innovative products and exceptional service. Renowned for powerful and efficient solutions, Vornado ensures year-round comfort. Through Energy Smart™ technology, you gain increased control and power with enhanced efficiency, made possible by their brushless DC motors and skilled engineers.

Products of Vornado

Air Circulators and Fans Air Purifiers and Accessories Whole Room Metal Heaters

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vornado logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vornado.