• 29 Aug, 2023

Confused about the best way to claim Vizio warranty. Here are the guidelines,

3 Simple Steps for Vizio Warranty Claim:

Step 1:

  • As a customer, You can have a Vizio account by registering yourself on their website. This can be the single spot to manage all your tasks related to Vizo products like subscriptions, tracking payments and managing streams.

  • You can either do it by signing in directly through your Google, Facebook or Apple account or consider registering by providing details like name, phone number, zip code and email address along with a password.

Step 2:

  • Product registration provides you with various merits like access to special sales & offers, invitation-only reviewer program, first look at new technology and easier tech support check-in.

  • Your name, zip code, product serial number and current email address with phone number are more than enough to register your product.

  • You can check the status of your product with the help of firmware data. They maintain a dedicated page for this purpose. Just entering the product serial number will fetch you all the details.

  • You must consider troubleshooting your device before applying for the claim. In case it doesn’t work, you must get in touch with their customer support for pre-authorization before sending the product for evaluation. They will then proceed with the process and let you know the possibilities and degree of the claim.

Step 3:

  • You can always use Vizo’s contact form to get in touch with their support professionals. The subject of your contact, name, working email address & phone number along with the model number of your product and a detailed description of your issue. There is also space for attachments where you can provide proofs like photographs and receipts.

  • Additionally, you can easily download your user manuals by providing the model number of the product. This will be very helpful in understanding your product and resolving most of the common issues you might face.

Phone Number


Mon-Sun: 8 AM - 9 PM (CST)

Contact Address

Vizio Inc.
39 Tesla, Irvine,
CA 92618, United States

What is covered under the Vizio Warranty?

Buying a Vizio product is actually accepting their terms and conditions including warranty. It contains a class action waiver and a binding arbitration agreement for all US residents. Hence it is applicable only by the original purchaser within the country of purchase. Vizio automatically warrants the product to be free from any form of defect in workmanship and material in between the promised period of time while used normally as per user manuals & guides. If the product is covered under the warranty, Vizio at its sole discretion will repair or refund the original purchase amount in extreme cases. There will be no charge associated with the process. If it is replaced, The parts may be new or Vizio recertified refurbished according to the situation.

  • 30-Day Return Policy.

  • 90-Day Warranty For Commercial Use.

  • 1-Year Warranty For Non-Commercial Use.

What is NOT covered under the Vizio Warranty?

Vizio’s warranty has certain restrictions on the warranty claim. On that note, It does not cover improper operation; signal issues; normal wear and tear; cosmetic damage and other damages due to improper voltage supply or power surges; improper shipping; Acts of God; customer modifications, misuse or adjustments; insufficient installation, set-up, or repairs attempted by anyone other than by a VIZIO authorized service center. Remember, products that are sold “CLEARANCE”, “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller are always eliminated in the claim. Be clear that products purchased from the original retailer are only eligible for the claim and any type of data loss on the product in the process of the claim will not be covered by Vizio. Only you will be responsible for restoring all the necessary data to its original state.

About Vizio

VIZIO, formerly known as Vizio Inc. is an America-based publicly traded company that is known for designing and selling televisions, sound bars, viewer data and advertising. It has been about two decades of excellence in the field since its establishment in 2002. Vizio has acquired recognition for offering exceptional image and sound quality, making it a popular choice among consumers. It is because all of their products provide value and performance. If you love entertainment, You must try Vizio Products to make your days of rest a wholesome one!

Products of Vizio

TVs Sound Bars Accessories

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vizio logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vizio.