• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Schlage warranty claim assistance in one click!

3 Simple Steps for Schlage Warranty Claim:

Step 1:

  • The customer service team will inform you whether you will receive a replacement or refund of the original purchase price after the warranty claim is made to them.

  • The required documents for warranty claims include front and back images of defective locks, the physical address (excluding P.O. boxes), a telephone number, and an issue explanation in short.

Step 2:

  • You should attach the programming sticker which would have been fixed in the electronic locks this is applicable only when the electronic device is found to be defective within the warranty period.

  • You have to supply the personal and product information in the contact form. At the bottom of the form, there is a section to upload files in the specified formats, within the size limit of 10 MB.

Step 3:

  • This warranty provides you with certain legal entitlements, and you may also possess additional rights that differ from state to state.

  • In certain states, there are regulations that may affect the duration of implied warranties, meaning the limitation mentioned might not be applicable to you.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 7pm, Sat: 9am - 4:30pm (ET)

Contact Address

11819 N, Pennsylvania Street,
Carmel, IN-46032,

Useful Links:

What is covered under the Schlage Warranty?

Schlage Lock Company LLC offers a warranty covering material and workmanship defects to the original consumer purchaser of Schlage-manufactured products, starting from the date of purchase by the original user.

  • Limited lifetime warranty on mechanical and finish for Schlage Mechanical (F Series - F, FB, FE285, and B Series - B), Schlage Custom™ (FC, FCT Series), Schlage Barndoor Hardware (SD Series), and Schlage Accessories

What is NOT covered under the Schlage Warranty?

The provisions of the warranty do not cover certain costs, expenses, and damages, including but not limited to back charges or labor costs associated with the removal and reinstallation of the product or for regular maintenance; shipping and freight expenses for returning the product to Schlage; failures, defects, or damage (including security breaches, data loss, or failures caused by third-party products or services) attributable to the Original User, third parties, or third-party products, services, or systems connected or used in conjunction with the product; any incidental, consequential, indirect, special, or punitive damages, regardless of whether based on contract, warranty, tort (including strict liability or negligence), patent infringement, or any other legal theory, even if notified of the possibility of such damages; or normal wear and tear.

About Schlage

Schlage stands as a highly esteemed brand within both residential and commercial security sectors. With a legacy spanning over a century, Schlage has emerged as a leader in pioneering innovative and reliable door hardware and access control solutions. Renowned for its premium locks, Keyless Entry Systems, Door Handles, and other related products, Schlage prioritizes both security and aesthetics. Engineered to offer homeowners and businesses unparalleled peace of mind, Schlage products deliver superior protection and user-friendly functionality. Committed to craftsmanship and technological advancement, Schlage remains dedicated to delivering cutting-edge security solutions for modern living.

Products of Schlage

Deadbolts Knobs Levers Electronic Locks Smart Deadbolts Door Hinges Cinch Chains Locking Cables

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Schlage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Schlage.