3 Simple Steps for Schlage Warranty Claim

Step 1:

• The Schlage customer service team will inform you whether you will receive a replacement or refund of the original purchase price after the Schlage warranty claim is made.

• The required documents for a Schlage warranty claim include front and back images of defective locks, the physical address (excluding P.O. boxes), a telephone number, and an issue explanation.
  

Step 2:

• You should attach the programming sticker, which would have been fixed in the electronic locks.

• This is applicable only when the electronic device is found to be defective within the warranty period.

• You have to supply the personal and product information in the contact form. 

Step 3:

• At the bottom of the form, there is a section to upload files in the specified formats, within the size limit of 10 MB.

• Schlage has a separate contact number for commercial inquiries: +1-877-671-7011.
  

Schlage Warranty Period:

• Schlage offers a lifetime warranty on all mechanical locks. The J series comes with both a lifetime mechanical warranty and a 5-year finish warranty

• Schlage door knockers are covered by a limited lifetime warranty