3 Simple Steps for Vivint Warranty Claim:

Step 1:

  • Vivint provides you with user account creation on their website. This will help you in keeping and accessing all your Vivint product details anywhere and anytime. This will also help you with warranty claims.

  • You can create the account by providing your name and status along with an email address or phone with a strong PIN.

Step 2:

  • If you find any of your Vivint products defective, You can initiate the claim by contacting Vivint support and letting them know the issue you face. They will assess your issue and update you on the possibilities of the claim.

  • You can also consider contacting the authorized dealer who sold the product to you. They can help you with the concern when you have preferred proof of purchase and important product details in hand.

  • Warranty Valet on the other hand can also be a helping hand as they have expertise in taking the claim process in the preferred way to make it successful.

Step 3:

  • Vivint has dedicated customer support for all of the different issues that a customer could face. In fact, They have and maintain numerous articles for each product and the processes related to it. This can help you learn more about the product.

  • They can also guide you in billing, service, monitoring, and technical support. This will help you resolve the issue as soon as possible.

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    Warranty Now

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

4931 N, 300 W,
Provo, UT-84604,

What is covered under the Vivint Warranty?

Vivint warranty covers all types of defects and damages in the material and workmanship at their sole option when the product’s claim is valuable, used under normal use and within the warranty period. Their team will repair it. If the damage cannot be covered by service, they will replace it with another product of equal quality and kind. The cover can always be claimed by the original purchaser of the product. You can never be assured that any equipment that is replaced will offer the same functionality or identical. They can either be refurbished or new depending on the situation.

  • 25-year warranty on solar panels

What is NOT covered under the Vivint Warranty?

Vivint warranty plan does not cover defects that are due to consequential or incidental or damages; theft, loss, improper handling, misuse, improper installation, intentional damage, or customer negligence; operational failures due to Acts Of God like flood, fire, war, explosion, strike, terrorism, embargo, acts of the government, military authority, or the elements; enhancements or changes in texture, color, expansion, finish, contraction or any cosmetic damage to covered equipment however caused, including, but not limited to, scratches that do not affect the electrical or mechanical function; products with missing or altered serial number; services performed by unauthorized repair personnel; failing to follow Vivint’s instructions; introduction of foreign objects and any loss or damage to any operating system or data, including damage or loss as a result of any replacement or repair under this Plan.

About Vivint

Vivint Smart Home, Inc. commonly known as Vivint is a smart home company operating in the USA & Canada. They are known for their fully integrated system that keeps your in-house living in an ultra-modern way. They believe a safer home starts with smarter security. Hence they keep on innovating their products to keep peace of mind for all of their customers and make your home unique. Their aim is to empower you by ensuring everything in your home, from security to convenience, is well-taken care of with best-in-class products. If you are into modern living, Vivint products are for you!

Products of Vivint

Glass Break Sensors Smart Plugs Water Sensors Motion Sensors Indoor Cameras Key Fobs Smart Thermostats Emergency Pendants

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vivint logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vivint.