Vivint provides you with user account creation on their website. This will help you in keeping and accessing all your Vivint product details anywhere and anytime. This will also help you with warranty claims.
You can create the account by providing your name and status along with an email address or phone with a strong PIN.
If you find any of your Vivint products defective, You can initiate the claim by contacting Vivint support and letting them know the issue you face. They will assess your issue and update you on the possibilities of the claim.
You can also consider contacting the authorized dealer who sold the product to you. They can help you with the concern when you have preferred proof of purchase and important product details in hand.
Warranty Valet on the other hand can also be a helping hand as they have expertise in taking the claim process in the preferred way to make it successful.
Vivint has dedicated customer support for all of the different issues that a customer could face. In fact, They have and maintain numerous articles for each product and the processes related to it. This can help you learn more about the product.
They can also guide you in billing, service, monitoring, and technical support. This will help you resolve the issue as soon as possible.
25-year warranty on solar panels
4931 N, 300 W,
Provo, UT-84604,
USA.
If you are having trouble contacting Vivint, submit a claim here.
Vivint warranty covers all types of defects and damages in the material and workmanship at their sole option when the product’s claim is valuable, used under normal use and within the warranty period. Their team will repair it. If the damage cannot be covered by service, they will replace it with another product of equal quality and kind. The cover can always be claimed by the original purchaser of the product. You can never be assured that any equipment that is replaced will offer the same functionality or identical. They can either be refurbished or new depending on the situation.
Vivint warranty plan does not cover defects that are due to consequential or incidental or damages; theft, loss, improper handling, misuse, improper installation, intentional damage, or customer negligence; operational failures due to Acts Of God like flood, fire, war, explosion, strike, terrorism, embargo, acts of the government, military authority, or the elements; enhancements or changes in texture, color, expansion, finish, contraction or any cosmetic damage to covered equipment however caused, including, but not limited to, scratches that do not affect the electrical or mechanical function; products with missing or altered serial number; services performed by unauthorized repair personnel; failing to follow Vivint’s instructions; introduction of foreign objects and any loss or damage to any operating system or data, including damage or loss as a result of any replacement or repair under this Plan.
Our claim assistance covers all Vivint products, including:
| Product name |
|---|
| Glass Break Sensors |
| Smart Plugs |
| Water Sensors |
| Motion Sensors |
| Indoor Cameras |
| Key Fobs |
| Smart Thermostats |
| Emergency Pendants |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vivint logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vivint.