Step 1:

  • Having the return authorization number and returning the products within sixty days are important conditions outlined in the return policy for the customers who bought the products for residential use.

  • You ought to get in touch with the customer support team to have the return authorization number. For commercial consumers, the return time period is double of the domestic clients' time duration.

Step 2:

  • Vitamix never accepts products returned without the return authorization number. The percentage of the restocking fee that will be deducted varies depending upon the returns of the products after a sixty-day time period has passed.

  • Domestic consumers should never return the products that have been sold by retail stores or other websites to Vitamix rather than contacting the place of purchase.

Step 3:

  • You can store the information about the purchased products through registration. Automatic registration may also be done at the official website, Vitamix factory outlet, or via a Vitamix sales representative following a phone call.

  • The details to be filled out in the registration form are serial number, purchase location, and date, name, address where you have resided, and email address.

Vitamix Warranty Period:

  • 3, 5, 7 & 10-year warranty

Vitamix Contact Information:

Email Support

[email protected]

Phone Number

+1-800-848-2649

Contact Address

8615 Usher Road,
Cleveland, Ohio-44138,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Vitamix, submit a claim here.

What is covered under the Vitamix Warranty?

The warranty is only valid if the product is used and maintained in accordance with the instructions, warnings, and safeguards contained in the owner’s manual. Defective products discovered within the warranty period will undergo repair or replacement.

What is NOT covered under the Vitamix Warranty?

The Vitamix warranty will be voided if the products are abused, misused, used negligently, altered, exposed to abnormal or extreme conditions, or if the operating instructions in the manual are not followed.

Products of Vitamix:

Our claim assistance covers all Vitamix products, including:

Product name
Ascent Blenders
Propel Series 750
E320 + Personal Cup Adapter
E310 + Personal Cup Adapter
Immersion Blender Whisk
Immersion Blending Jar

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vitamix logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vitamix.