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Providing the order number and order email is sufficient for customers who received products through the checkout process to make a warranty claim.
Those who made purchases from an authorized reseller or BioChef over the phone have to fill out more details than the former in the form.
Each product carries a 30-day return policy. You may return it to Vitality 4 Life for any reason. A Return Authorization Form (RAF), provided by the seller after you inform them about the return, should be used for the return process.
A reduction of twenty dollars flat fee return freight charge from the refund amount is applied to products that do not match how the product should be returned, as described on the official website.
For warranty claims or processing returns, customers have to cover the cost of sending the products back to the warehouse. Then, the cost of dispatching the products back to you will be taken care of by them.
The photos of the damaged or faulty products should be sent to them for confirmation purposes before returning. Apart from this, your needs will be fulfilled by finding the easiest solution and enhancing their procedures and processes.
The customer support team is active on weekdays at fixed times, and a form has been provided with the inclusion of a few details.
Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!
The warranty applies to products that demonstrate a defect during normal domestic use within the specified warranty period. They, at their discretion, will either repair or replace the juicer or defective part without any charges. To fulfill any warranty service obligation, the product must be delivered via insured mail in proper packaging to your service center, as indicated on the back of the manual.
3-year warranty on Oxy Rest Hyperbaric Oxygen Chamber
10-year warranty on parts for Oscar Neo DA 1000 Ultem Tough Juicer
20-year warranty on the motor for Oscar Neo DA 1000 Ultem Tough Juicer
The warranty does not cover damage, whether accidental or otherwise, that is not directly caused by defects in factory workmanship or materials. This includes damage resulting from abuse, mishandling, alteration, misuse, commercial service, tampering, accidents, or failure to follow the care, operating, and handling instructions provided. Furthermore, damage caused by parts or services not authorized or performed by Vitality 4 Life is excluded from the warranty. Normal wear and tear through the regular use of the product and its parts is also not covered.
Vitality 4 Life is a company based in Australia, with its global headquarters situated in the picturesque Northern Rivers of NSW. The company is comprised of a team of committed individuals who share a passion for both health and the Vitality 4 Life Approved Product Range. Roger Akins, the Owner and Company Director, initially explored cold press juicers in the late 1980s. Over time, the company has developed a diverse range of cold press juicers catering to individual needs and preferences. With offices established in Australia, New Zealand, the UK, Europe, and China, Vitality 4 Life has expanded its reach and now distributes its products globally.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vitality 4 Life logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vitality 4 Life.