Providing the order number and order email is sufficient for customers who received products through the checkout process to make a warranty claim.
Those who made purchases from an authorized reseller or BioChef over the phone have to fill out more details than the former in the form.
Each product carries a 30-day return policy. You may return it to Vitality 4 Life for any reason. A Return Authorization Form (RAF), provided by the seller after you inform them about the return, should be used for the return process.
A reduction of twenty dollars flat fee return freight charge from the refund amount is applied to products that do not match how the product should be returned, as described on the official website.
For warranty claims or processing returns, customers have to cover the cost of sending the products back to the warehouse. Then, the cost of dispatching the products back to you will be taken care of by them.
The photos of the damaged or faulty products should be sent to them for confirmation purposes before returning. Apart from this, your needs will be fulfilled by finding the easiest solution and enhancing their procedures and processes.
The customer support team is active on weekdays at fixed times, and a form has been provided with the inclusion of a few details.
3-year warranty on Oxy Rest Hyperbaric Oxygen Chamber
10-year warranty on parts for Oscar Neo DA 1000 Ultem Tough Juicer
20-year warranty on the motor for Oscar Neo DA 1000 Ultem Tough Juicer
PO Box 1675,
Byron Bay, NSW-2481,
Australia.
Let Warranty Valet assist you in claiming Vitality 4 Life warranty hassle-free.
The warranty applies to products that demonstrate a defect during normal domestic use within the specified warranty period. They, at their discretion, will either repair or replace the juicer or defective part without any charges. To fulfill any warranty service obligation, the product must be delivered via insured mail in proper packaging to your service center, as indicated on the back of the manual.
The warranty does not cover damage, whether accidental or otherwise, that is not directly caused by defects in factory workmanship or materials. This includes damage resulting from abuse, mishandling, alteration, misuse, commercial service, tampering, accidents, or failure to follow the care, operating, and handling instructions provided. Furthermore, damage caused by parts or services not authorized or performed by Vitality 4 Life is excluded from the warranty. Normal wear and tear through the regular use of the product and its parts is also not covered.
Our claim assistance covers all Vitality 4 Life products, including:
| Product name |
|---|
| Juicers |
| Blenders |
| Food Dehydrators |
| Air Fry Ovens |
| Soy Milk Makers |
| Biosari |
| Vegebox |
| Vibroslim |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vitality 4 Life logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vitality 4 Life.