Customers are required to report any damages within 14 days of receiving the shipment to obtain an authorization number and make arrangements for replacement or credit.
Unauthorized returns of items in good condition will not be accepted, and a 20% restocking fee, in addition to freight charges, will be applied.
Unauthorized returns of items in good condition will not be accepted, and a 20% restocking fee, in addition to freight charges, will be applied.
Returns must be accompanied by the original packaging. If you wish to return an item, please reach out to the manufacturer for further assistance.
The customer service team is delighted to assist with any inquiries or returns. Feel free to complete the form if you require assistance.
The form includes your name, email address, company name, phone, order, and RMA number along with details.
14-day return policy
For further info, Kindly Get in touch with Amantii Electric Fireplace via this email.
[email protected]2810 Stoner Court #2,
North Liberty, IA-52317,
USA.
If you are having trouble contacting Amantii Electric Fireplace, submit a claim here.
Amantii ensures that all products are free from defects in materials or workmanship. Throughout the warranty period, any defective products will be repaired or replaced by Amantii's staff members.
The warranty does not cover products damaged as a result of abuse, misuse, or acts of nature. Furthermore, warranty coverage does not apply to products not used in accordance with the instructions provided in the manuals.
Our claim assistance covers all Amantii Electric Fireplace products, including:
| Product name |
|---|
| Circuit Boards |
| Remotes |
| Heaters |
| LED Strips |
| Touch Panels |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Amantii Electric Fireplace logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Amantii Electric Fireplace.