Customers are required to report any damages within 14 days of receiving the shipment to obtain an authorization number and make arrangements for replacement or credit.
Unauthorized returns of items in good condition will not be accepted, and a 20% restocking fee, in addition to freight charges, will be applied.
Unauthorized returns of items in good condition will not be accepted, and a 20% restocking fee, in addition to freight charges, will be applied.
Returns must be accompanied by the original packaging. If you wish to return an item, please reach out to the manufacturer for further assistance.
The customer service team is delighted to assist with any inquiries or returns. Feel free to complete the form if you require assistance.
The form includes your name, email address, company name, phone, order, and RMA number along with details.
During the warranty process, Amantii Electric Fireplace may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Amantii Electric Fireplace, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Amantii ensures that all products are free from defects in materials or workmanship. Throughout the warranty period, any defective products will be repaired or replaced by Amantii's staff members.
14-day return policy
The warranty does not cover products damaged as a result of abuse, misuse, or acts of nature. Furthermore, warranty coverage does not apply to products not used in accordance with the instructions provided in the manuals.
Amantii has been a leading electric fireplace manufacturer for more than ten years. The models and styles showcased on this site result from nearly four decades of expertise in the fireplace and heating industry. With a proven track record in North America and Europe, the company consistently introduces cutting-edge products sourced from Europe, Asia, Australia, New Zealand, and North America. Amantii is widely regarded as a top choice for electric fireplace designs, offering a diverse range of fireplaces in nearly every conceivable size and shape.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Amantii Electric Fireplace logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Amantii Electric Fireplace.