3 Simple Steps for VegeBox Warranty Claim:

Step 1:

  • Warranty registration can be made by contacting the customer service center via email. Products sold via the official website of VegeBox are eligible to be claimed under the warranty program. The warranty period begins from the purchase transaction date.

  • A replacement product is easily accessible to you whenever you receive damaged products or lost parts during shipping that have been delivered recently.

  • It is vital to keep in mind that replacement is not applicable for all products; sometimes, you will receive either a refund or a replacement for a few products that are found to have quality issues.

Step 2:

  • You are not qualified to receive the refund in the event you fail to return the products within seven days, as well as you cannot claim the refund if Vegebox's box is shipped delayed.

  • VegeBox does not issue a refund if, upon receiving the goods, they are found to be inconsistent with the picture. In such cases, you may arrange for a return and refund.

Step 3:

  • According to the payment method used for purchasing the product, your refund will be credited to your payment account or credit card.

  • If upon receiving the product, you decide that you no longer want it, kindly pack the product and get in touch with them.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Contact Address

Chase Business Centre,
39-41 Chase Side, London-N14 5BP,
United Kingdom.

What is covered under the VegeBox Warranty?

The warranty encompasses all defects in the product and offers either repair, replacement, or a refund for the defective item. However, they require a picture or video from you to illustrate the issue.

  • 1-year warranty

What is NOT covered under the VegeBox Warranty?

The warranty excludes coverage for physical damage resulting from misuse or accidents, normal wear and tear, loss or theft while using their product, water damage, or any other damage or defect related to misuse. It also does not cover products not purchased from them, buyer attempts at unauthorized repairs, modifications, or disassembly of the item. Additionally, if the item is damaged by plugging it into an incompatible voltage, it is not covered by the warranty.

About VegeBox

Since 2008, VegeBox has committed itself to research and development, manufacturing, and sales of plant grow lights. It offers professional plant growth light solutions for globally recognized lighting brands like OSRAM and PHILIP. In 2015, the company diversified its business by entering the smart hydroponic growing system sector. It established a long-term strategic partnership with Israeli technology companies and the Dutch Aswan Group, laying a solid foundation for its smart hydroponic system business. The H-box series of household smart hydroponic systems was officially launched in 2017.

Products of VegeBox

VegeBox T-Box Indoor Garden VegeBox K-box Indoor Garden VegeBox Liquid Nutrients VegeBox Planting Kit VegeBox V-Frame Indoor Garden

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of VegeBox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of VegeBox.