Step 1:

  • Viking provides their customers with dedicated service that is trained to handle their issues in the preferred way. They maintain separate customer support teams for authorized service, product information, and where-to-buy guides.

  • They can assist you in finding a dealer near you, registering your product, filing claims, accessing specifications and documents, obtaining parts and accessories, and connecting with authorized services.

Step 2:

  • You can initiate the claim through your user account with proof of purchase like the sales receipt and invoice along with the required serial number/model number of the product in hand. Their team will evaluate your issue and get back to you as soon as possible.

  • You can also use their customer support for this purpose. However, you need a specific approach for the purpose. Experts from Warranty Valet can handle this for you in the preferred way to make the claim successful.

Step 3:

  • After purchasing their products, Viking encourages you to create a user account. This will create a membership for you that helps you have faster checkouts, easy email communications, and register your products.

  • This can be done by providing an email address, a strong password, your name, and a detailed address along with your primary phone number. You can easily register your products inside your user account providing the necessary product details.

Viking Warranty Period:

  • 2-year warranty on 36"W. Tuscany Range - TVDR361, 30" Electric Single French-Door Oven - VSOF

  • 2-year warranty on 42" Wide 18" High Chimney Wall Hood - VCWH

Viking Contact Information:

Email Support

[email protected]

Phone Number

+1-888-845-4641

Mon-Fri: 8am - 5pm (CST)

Contact Address

111 Front Street,
Greenwood, MS-38930,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Viking, submit a claim here.

What is covered under the Viking Warranty?

Viking warranty covers:

  • Material and craftmanship defects
  • Repair or replacement
  • The original owner and his country

What is NOT covered under the Viking Warranty?

Viking warranty is not applicable for:

  • Improper usage
  • Accidental damages
  • Outdoor use
  • Commercial use
  • Unauthorized servicing
  • Loss of electrical power

Products of Viking:

Our claim assistance covers all Viking products, including:

Product name
Wall Hoods
Ice Machines
Ovens
Warming Drawers
Rangetops
Chimney Wall Hoods
Freestanding Ranges
Cooktops

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Viking logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Viking.