Step 1:

  • In order to register or initiate the Hoover warranty claim, it's essential to locate the product's serial number or model number. You can find this information on the sticker or plate attached to the product or in the product's user manual.

  • Complete the registration form by providing the product's serial number or model number, purchase date, proof of purchase, and your contact information.

  • Upon submitting this form, your product will be successfully registered, allowing you to claim Hoover warranty benefits.

Step 2:

  • To determine the extent of your product's warranty coverage, provide your product serial or model number and purchase date in the form.

  • Additionally, furnishing your contact details along with details of the product issue is crucial. Including an image of your receipt will serve as supplementary documentation for any future Hoover warranty claims.

  • Once you've compiled all the required information, proceed to submit the form by clicking the "send message" button.

  • Following the receipt of your query, you can expect to receive an email outlining the warranty coverage applicable to your product.

Step 3:

  • If necessary, customers should follow any additional instructions provided by the manufacturer, such as submitting the product for an inspection or repair.

  • Additionally, customers should contact customer support for further assistance. It is always recommended to consult the official website of the manufacturer, or contact customer support, for the most comprehensive and accurate information regarding warranty registrations and claims.


Hoover Warranty Period:

  • Hoover offers a 1-year warranty for all models of the H-Free 100 cordless handsticks, H-ENERGY cylinder vacuums, and H-Power 300 cylinder vacuums

  • Hoover provides a 3-year warranty for the HF500 cordless handsticks, Upright 300 vacuums, and H-Power 300 cylinder vacuums, while the HF9 cordless sticks and HL5 upright vacuums come with a 5-year warranty

Hoover Contact Information:

Phone Number

USA:
+1-877-816-2058

Mon-Fri 9am - 3pm (EST)

Other Countries

Canada:
+1-800-944-9200

Mon-Fri 9am - 4:30pm (EST)

Contact Address

8405 Ibm Dr,
Charlotte,
North Carolina, 28262

Chat or Submit a Claim

If you are having trouble contacting Hoover, submit a claim here.

What is covered under the Hoover Warranty?

Hoover warranty covers:

  • Manufacturing defects and malfunctions
  • Repairs or replacements for faulty parts

What is NOT covered under the Hoover Warranty?

Hoover warranty excludes:

  • Unauthorized repairs
  • Standard wear and tear or consumable parts
  • Damage from non-home use or incorrect voltage

Products of Hoover:

Our claim assistance covers all Hoover products, including:

Product name
Vacuums
Upright Vacuums
Stick Vacuums
Cordless Vacuums
Hand Vacuums
ONEPWR Evolve Cordless Upright Vacuum
Fusion Pet Cordless Stick Vacuum
High-Performance Swivel Upright Vacuum
ONEPWR Evolve Pet Elite
ONEPWR Hand Vacuum
ONEPWR Emerge Pet Two Battery Kit
ONEPWR Blade™ MAX AutoVac Handheld Vacuum Kit
Cleaners
Spot Cleaners
Carpet Cleaners
Hard Floor Cleaners
PowerDash Pet Compact Carpet Cleaners

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hoover logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hoover.