3 Simple Steps for Victa Lawn Mowers Warranty Claim

Step 1:

• Two varieties of information are needed for your product to be registered to initiate the warranty claim process: consumer and purchase information. The consumer or personal information includes your name, residential address, phone number, and email address.

• The serial number of the product, location, and date of purchase, and category of the product should be filled out in the purchase information, which is immediately below the personal data.

Step 2:

• Their products come with guarantees protected by the Australian Consumer Law that cannot be excluded. You have the right to receive a replacement or refund in the case of a major failure and to be compensated for any other reasonably foreseeable loss or damage.

• For the goods that show signs of minor failure or are below the standard quality, you have the full right to ask for repair or replacement.

Step 3:

• The service dealer authorized by Victa will check whether the warranty claim you make is valid or not. You must submit your proof of purchase to the dealer; otherwise, the warranty claim will not be processed.

• You are requested to contact the retailer or authorized dealer via the locator provided on the contact page to buy new products or spare parts. You can also find the nearest Victa dealer.

• During the warranty process, Victa Lawn Mowers may provide you with one of the following solutions: either a warranty replacement or warranty service during the 5 or 6-year warranty period.
  

Victa Lawn Mowers Warranty Period:

• 5 and 6-year express warranty on engine, chassis, and catcher for 16 inches, Steel Chassis Models - Current Range

• 5-year express warranty on engine, and chassis for 460/18 inch "Utility", Steel Chassis Models - Current Range in Domestic Use Only

• 5-year express warranty on the engine, chassis, and catcher for 20 inches, Steel Chassis Models - Current Range