3 Simple Steps for Solo Stove Warranty Claim

Step 1:

• The provided form is used for either warranty or damage claims. The form starts with the purchase date and concludes with the requirement to attach three files, each with a maximum size of 10 MB.

•  In between these two fields, you need to provide your name, shipping address, and contact details. The purchase location, serial number, and issues you have with the product fall under the product information section.

• If your Solo Stove item incurred damage as a result of improper use, the customer service team has the expertise to assess the damage and may provide potential solutions for the customer to address it.
  

Step 2:

• When you are not completely satisfied with the products, Solo Stove allows you to return them within thirty days from the date they were shipped. Following the return policy, you can claim the full refund which is credited to the original payment method.

• Returns are exclusively accepted for products bought directly from the official website; returns from third-party distributors are not eligible.

• Used or burned products are eligible for store credit after thirty days, and you have to cover the return shipping costs if you exceed the specified time duration for the return.

Step 3:

• The answers to the questions from the majority of the topics have been available on the FAQs page. It will be very useful to you before contacting the customer support crew members who have sorted out numerous problems.

• Their agents are working diligently to promptly address your inquiries. Kindly complete the form only once.

• During the warranty process, Solo Stove may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has its own warranty period.
  

Solo Stove Warranty Period:

• Lifetime warranty on Pi Prime Essential Bundle, Pi Dual Fuel Pizza Oven