• 19 Oct, 2023

Interested in filing a warranty claim with Versace? Here's what you should know!

3 Simple Steps for Versace Warranty Claim:

Step 1:

  • To enjoy the provided benefits or make a warranty claim, you must have created an account. This account is used to track your orders, review past purchases, manage your personal data, account information, address book, and more.

  • After creating an account, you will be informed about their online events, exclusive products, and special promotions. Order number and email are sufficient for the status of the orders to be followed.

  • Delivery time varies according to your location and within one to two days orders are shipped without further delay.

Step 2:

  • Versace gives a thirty-day timeframe to return your products. For the return to be accepted, items must be in their original, unused state, with all of their original labels and garment tags securely in place.

  • Your return processing may extend for a maximum of 14 business days. The refund will be applied to the original payment method employed for your order.

  • It can take ten business days to credit the refund amount in your bank account as per your payment method. Versace boutiques have no return policies as of now.

Step 3:

  • Although you have questions about the products, orders and deliveries, returns or payments. Your questions will be answered by the Client Service department. You are able to contact them via phone or the form provided below.

  • Their goal is to ensure you enjoy an impeccable shopping experience. They encourage you to explore their Help and FAQ section for more information.

Email Support

customer-service@us.versace.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-551-307-0015

Mon-Fri: 9am - 8pm (ET)

Contact Address

Three Columbus Circle 20th Floor,
New York, NY-10019,
USA.

What is covered under the Versace Warranty?

The warranty applies in cases of material or workmanship defects. Any necessary product repairs must be conducted by a Versace-authorized service center. Additionally, the option to extend the warranty from two to four years is exclusively available for watches.

  • 2-year international warranty on watches

What is NOT covered under the Versace Warranty?

The warranty becomes null and void under the following circumstances: improper usage, damage resulting from normal wear and tear, any direct or indirect damage related to the mentioned circumstances, loss, theft, and any intervention by an unauthorized repairer will invalidate this warranty.

About Versace

Gianni Versace, commonly known as Versace, is a prestigious Italian fashion establishment established by Gianni Versace in 1978. It has gained recognition for its vibrant prints and bold color schemes. The company designs Italian-made ready-to-wear attire and accessories, while its Atelier Versace line features haute couture. Versace also extends its name and branding through licensing agreements with Luxottica for eyewear. Notably, Versace has created clothing for numerous music artists, such as creating stage and album cover costumes for Elton John in 1992 and outfits for Michael Jackson. Additionally, the fashion house has designed clothing for notable figures, including the Princess of Wales and Princess Caroline of Monaco.

Products of Versace

Belts Wallets Keyrings Sunglasses Soft Accessories Watches Fragrances Earrings Rings Necklaces Bracelets Cufflinks Tie Bars Brooches

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Versace logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Versace.