Creating an account is essential to unlock exclusive benefits and enjoy seamless control over your personal data and e-boutique orders. Your name, email, password, and birth date are needed for those who have no account so far.
There is distinct section to check the status of your order by giving the order email and number. You have to wait for a couple of minutes if you have placed the order already.
To have a look at the complete list of service options and prices, your serial or model number on the watches must be provided.
For registered clients, Breitling offers the chance to extend their warranty coverage under the Breitling International Warranty and/or the Breitling International Manufacture Movement Warranty provided on the official website.
This added protection ensures that your Breitling watch or chronograph remains safeguarded against manufacturing defects for an extended period, in accordance with the terms and conditions.
Calling, online chatting, and emailing options have been provided to contact the client relations squad to address your concerns and queries about obtaining the desired products. If you contact them via email, you will get a reply from them within one business day.
If you need tips on maintenance, information about services, repairs, or details regarding the warranty, they recommend visiting the FAQs section.
During the warranty process, Breitling may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. All watches have a 2-year warranty.
2-year warranty on watches
Hangar 7, 206 Danbury Road,
Wilton, CT-06897,
USA.
If you are having trouble contacting Breitling, submit a claim here.
For your Breitling watch or chronograph equipped with anything other than a mechanical Manufacture Breitling Movement, there's a two-year warranty in effect from the date of purchase, as detailed in the terms and conditions. If your timepiece boasts a mechanical Manufacture Breitling Movement, the Breitling International Warranty extends the coverage to five years. The Breitling International Manufacture Movement Warranty covers manufacturing defects in the mechanical Manufacture Breitling movement, provided that water resistance tests are conducted every two years by an authorized Breitling service center, free of charge. To maintain the validity of the warranty during the Warranty Period, any necessary servicing or repair work must be performed by an authorized Breitling service center. The warranty remains valid when you purchase Breitling products from authorized retailers or directly from Breitling SA or one of its subsidiary companies.
The Breitling International Warranty excludes coverage for theft, loss, acts of God, natural disasters, and accidents (such as blows, shocks, or crushing). It also does not apply to damage resulting from mistreatment or improper use, any tampering with the watch by parties other than an authorized Breitling Service Center, straps other than metal bracelets, wear and tear from normal use and aging of the watch, or the metal bracelet and buckle or clasp. Routine services as recommended by the Breitling service plan are not covered. Additionally, the warranty is not applicable to watches for which the warranty has not been activated. The Breitling International Manufacture Movement Warranty does not cover water resistance problems and their consequences if the water resistance tests have not been conducted every two years.
Our claim assistance covers all Breitling products, including:
| Product name |
|---|
| Premier B09 Chronograph 40 |
| Top Time Deus |
| Navitimer Automatic 36 |
| Alligator Straps |
| Leather Straps |
| Rubber Straps |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Breitling logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Breitling.