Purchases made on the official website, whether domestic or international, are eligible for a refund within 30 days of delivery. The seller apologizes for being unable to refund the original shipping charges unless the return was due to their error.
On average, refunds will be processed within 10-15 days after receiving your returned items. Refunds will be credited back to the original payment method. An email confirmation will be sent to you once your return has been processed.
If you wish to exchange an item for a different one, kindly return the original item (upon receipt, you will be refunded your original purchase price) and proceed to place a new order for the desired item.
Should you have any concerns about returning your product, please do not hesitate to contact the customer service team. They are readily available to assist you and address any inquiries you may have regarding the return process.
Vanity Planet will only consider warranty claims for purchases made directly from Vanity Planet, Vitagoods, or authorized dealers. Following the issuance of two replacements, you may choose to receive store credit as an alternative option.
Your questions have been addressed in the FAQ section; however, if you are unable to find the desired answer, please feel free to contact them using the provided form.
1-year warranty
4490 Von Karman Ave, Suite 150,
Newport Beach, CA-92660,
USA.
Let Warranty Valet assist you in claiming Vanity Planet warranty hassle-free.
Each of their products is backed by a one-year warranty. If the product exhibits manufacturer defects or fails to function upon arrival, this warranty includes a maximum of two replacements within one year from the date of your order receipt.
The warranty excludes coverage for physical damage resulting from misuse or accidental damage inflicted upon the product.
Our claim assistance covers all Vanity Planet products, including:
| Product name |
|---|
| Steamers |
| Facial Brushes |
| Silicone Brush |
| Replacement Brush Heads |
| Replacement Filters |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Vanity Planet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Vanity Planet.