3 Simple Steps for Sutra Beauty Warranty Claim

Step 1:

• If your hair tool experiences a malfunction within thirty days from the initial purchase date, kindly submit a Sutra Beauty warranty claim. Subsequently, the customer service team will contact you to request proof of purchase.

• Using the form, you can register your hair tool for the warranty. Please note that completing this form does not constitute a Sutra Beauty warranty claim. Ensure that you provide all the necessary details without omitting any information.
  

Step 2:

• If you are dissatisfied with your purchase, please reach out to the customer service team within thirty (30) days of receiving your item. Upon approval by the customer service team, you will be sent an email with shipping instructions and a prepaid shipping label.

• After your return is received at the warehouse, please allow 7-10 business days for the refund to be processed and credited back to your original form of payment.

Step 3:

• If your item was bought from a third-party retailer rather than the official website, you can directly reach out to the original retailer to address your warranty needs promptly.

• All warranty items are shipped without packaging. In the event that your original product is no longer available, they will substitute it with a newer model (if applicable) or a different item.
  

Sutra Beauty Warranty Period:

• Sutra Beauty provides a 1-year warranty on all blow dryers, blowout brushes, and cordless products, while offering a 2-year warranty on flat irons, curling irons, and heat brushes, ensuring customer satisfaction and product quality