3 Simple Steps for Utilitech Warranty Claim:

Step 1:

  • Utilitech is committed to providing you with the best products and services. They offer exclusive warranty for their products if they don’t satisfy you.

  • They have a clear and direct process. You can choose either online or in-store return. In the case of an in-store return, all you need to do is return the eligible products directly to the Lowe’s store, along with the invoices or proof of purchase and the valid picture ID.

  • There, the experts will inspect the products and determine the refund or replacement.

Step 2:

  • Alternatively, you can use online return methods. You have to obtain and use the Return Bar Code, which is available in the Order section of your account. Simply enter the Order ID and Email ID to access the code and proceed further.

  • Once you have obtained the Bar code, carefully box the products along with their accessories and parts. Now attach the bar code both inside and outside of the parcel. Then ship the package using a local parcel carrier.

  • In the event that a refund is applicable, the original purchase amount will be refunded to the original purchase options within 15 days.

  • Please note that purchases done using Lowe’s Gift Card, refund card, merchandise card or in-store credit will be refunded in the form of in-store credit.

Step 3:

  • When you are not satisfied with their products, you can return the products within 90 days of purchase. However, if you have purchased it with Lowe’s Commercial Account (LCA), Lowe’s Business Advantage (LBA), Lowe’s Advantage Card (LAC), or Lowe’s Business Rewards (LBR), you have 365- days (one year) from purchase date.

  • The warranty window is product-specific. Therefore, Utilitech highly emphasizes going through the warranty policy carefully which will be given in the manuals.

  • For further assistance, please contact the local Lowe’s store or call them. You will be taken from there and provided with proper assistance.

  • During the warranty process, Utilitech may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Mon-Sun: 8am - 12am(ET)

Contact Address

3020 Penn Ave Ste 2,
Pennsylvania 19609

Chat or Submit a Claim

If you have trouble contacting Utilitech, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Utilitech Warranty?

Utilitech warranty policy protects the products against defects resulting from workmanship and materials used. However, the products must be used in normal use. To avail of the warranty, the products must be installed and used as per the instructions given in the manuals, or else, your rights as a customer may become void So make sure that you follow all the instructions provided. Also, check the electrical supply to avoid any potential damages due to shortage which may retain your warranty.

  • 1-Year Warranty – Utilitech 115-Volt Stainless Steel Electric Utility Pump.

  • 2-Year Limited Warranty – Utilitech 120-Degree 150-Watt EQ Solar LED Bronze 1-Head Motion-Activated Flood Light 2000-Lumen.

  • 5-Year Warranty - Utilitech Square Flushmount 1-Light 12-in White LED Flush Mount Light.

What is NOT covered under the Utilitech Warranty?

The warranty policy of Utilitech doesn’t offer protection against transit damages, or defects due to accident, misuse, or negligent acts. Also services or modifications done by any unauthorized persons will make this warranty null. The Utilitech denies the liability for consequential and incidental damages. The disclaimer further extends up to the shortage in the electrical or voltage supply. In the case of a pump, failure to protect the pipes from freezing and clogs may also become void of this warranty. Make sure that you read the instructions carefully. Note that the manufacturer’s liability is restricted to and will not surpass the original purchase (paid) amount under any circumstance.

About Utilitech

Utilitech is owned by Lowe’s. Utilitesh is a well-known manufacturer and supplier of lighting parts. Their products are completely quality-driven and high-perfomanceable. That’s why Utilitech has emerged as a significant part of developments and improvement in thousands of homes over the years. Be it a decorative light or for normal use – whatever the purpose could be – Utilitech’s lights have always proven to be the best and right fit.

Products of Utilitech

LED Flush Mount Light Black Rage & Black Dryer Appliance Power Cord Indoor Black Industrial Fan Chandeliers Pendant Lighting Ceiling Lights Pool Table Lighting Recessed Lighting Track Lighting

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Utilitech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Utilitech.