Step 1:

  • For further assistance, please contact the local Lowe’s store or call them. You will be taken from there and provided with proper assistance. They will help you throughout the Utilitech warranty claim process.

  • The warranty window is product-specific. Therefore, Utilitech strongly recommends carefully reviewing the warranty policy provided in the manuals, which explain the Utilitech warranty claim process.

  • When you are not satisfied with their products, you can return the products within 90 days of purchase.

  • However, if you have purchased it with Lowe’s Commercial Account (LCA), Lowe’s Business Advantage (LBA), Lowe’s Advantage Card (LAC), or Lowe’s Business Rewards (LBR), you have 365 days (one year) from the purchase date.

Step 2:

  • Alternatively, you can use online return methods. You have to obtain and use the Return Bar Code, which is available in the Order section of your account. Simply enter the Order ID and Email ID to access the code and proceed further.

  • Once you have obtained the bar code, carefully box the products along with their accessories and parts. Now attach the bar code both inside and outside of the parcel. Then ship the package using a local parcel carrier.

  • In the event that a refund is applicable, the original purchase amount will be refunded to the original purchase options within 15 days.

Step 3:

  • Please note that purchases done using Lowe’s Gift Card, refund card, merchandise card, or in-store credit will be refunded in the form of in-store credit.

  • Utilitech is committed to providing you with the best products and services. They offer exclusive warranty for their products if they don’t satisfy you.

Utilitech Warranty Period:

  • Utilitech provides a 1-year warranty on the 115-Volt Stainless Steel Electric Utility Pump, a 2-year limited warranty on the 120-degree 150-Watt EQ Solar LED Bronze Motion-Activated Flood Light

  • Utilitech offers a 5-year warranty on the Square Flushmount 1-Light 12-inch White LED Flush Mount Light

Utilitech Contact Information:

Phone Number

+1-866-994-4148

Mon-Sun: 8am - 12am(ET)

Contact Address

3020 Penn Ave Ste 2,
Reading,
Pennsylvania 19609

Chat or Submit a Claim

If you are having trouble contacting Utilitech, submit a claim here.

What is covered under the Utilitech Warranty?

Utilitech warranty will be valid for:

  • Defects in workmanship and materials
  • Products used under normal conditions
  • Installation and use according to manual instructions

What is NOT covered under the Utilitech Warranty?

Utilitech warranty will not be valid for:

  • Transit damages, accidents, misuse, or negligence
  • Unauthorized repairs or modifications
  • Electrical or voltage supply shortages
  • Failure to protect pipes from freezing or clogs

Products of Utilitech:

Our claim assistance covers all Utilitech products, including:

Product name
LED Light Bulbs
60-Watt EQ A19 Bright White E26 General Purpose Light Bulb
A19 Daylight E26 General Purpose Light Bulb
36-in Hardwired LED Under Cabinet Light Bar Light
LED Cool White Tape
Doorbells
White Wired Doorbell Chime
White Wireless Doorbell Chime
White Wireless Doorbell Kit
Extension Cords
100-ft 12/3 3 Prong Yellow Outdoor SJTW Heavy Duty Lighted Extension Cord
Contractor Cord 100-ft 12/3 3 Prong Yellow Outdoor SJTW Heavy Duty Lighted Extension Cord
Fans
Heaters

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Utilitech logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Utilitech.