The form named 'Support Contact' should be filled out, and it can be found in the 'My Account' section. This form is for sending them a note. If you're in a hurry to make an Under Armour warranty claim, you can chat live or call them during business hours.
The form requires your name, email, the topic and sub-topic you want to select, an optional order number, and the message you want to type.
Contacting them via phone or using a live chat typically yields quicker response times in comparison to submitting a form.
Residents in Canada and the USA must choose a brand house or factory house location for returning or exchanging their gear. Ensure that you have your original sales receipt or gift receipt and the credit card used for your purchase with you when returning the products.
For returns processed at an Under Armour Brand House or Factory House, refunds will be credited to the initial payment method. When you visit the store, it's essential to have a valid photo ID with you.
You are required to return your items in the same condition as when you received them from Under Armour.
Their exchange and return policy has recently been extended for products ordered between November 2024 and December 2024 from sixty to ninety days. The standard return period for products is within sixty days.
This policy provides clear guidelines regarding the circumstances under which you can return or exchange gear bought from Under Armour. It covers aspects such as the eligible gear, time constraints, and the necessary steps for initiating a return or exchange.
Please be aware that this policy is not applicable to gear acquired from other retailers, or to Under Armour products purchased outside of the United States and Canada.
Under Armour has a 60-day return policy for its products and offers a 6-month replacement policy
1020 Hull Street,
Baltimore, MD-21230,
USA.
Under Armour warranty covers:
Under Armour warranty excludes:
Our claim assistance covers all Under Armour products, including:
Product name |
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Hoodies and Sweatshirts |
Men's UA Icon Fleece Oversized Hoodie |
Men's UA Expanse Fleece-Lined Jacket |
Men's Armour Fleece® Big Logo Hoodie |
Women's UA Unstoppable Cargo Pants |
Women's UA Meridian Rib Baby T |
Jackets and Vests |
Men's UA Legend Down Hooded Jacket |
Men's UA Limitless Down Jacket |
Men's UA Challenger Track Jacket |
Women's UA Unstoppable Insulated Bomber Jacket |
Women's UA Legend Down Vest |
Pants and Leggings |
Women's UA Tactical Elite Flat Front Pants |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Under Armour logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Under Armour.