You can follow these steps to make a warranty claim with Under Armour.
After your order is sent out for delivery, you'll get an email with a link to track your shipment. Keep in mind that your items may be delivered in separate packages, and you will be notified by email each time one is shipped.
Their exchange and return policy has recently been extended for products ordered between November 2023 and December 2023 from sixty to ninety days. The standard return period for products is within sixty days.
This policy provides clear guidelines regarding the circumstances under which you can return or exchange gear bought from Under Armour. It covers aspects such as the eligible gear, time constraints, and the necessary steps for initiating a return or exchange.
Please be aware that this policy is not applicable to gear acquired from other retailers, or to Under Armour products purchased outside of the United States and Canada.
Residents in Canada and the USA must choose a brand house or factory house location for returning or exchanging their gear. Ensure that you have your original sales receipt or gift receipt and the credit card used for your purchase with you when returning the products.
For returns processed at an Under Armour Brand House or Factory House, refunds will be credited to the initial payment method. When you visit the store, it's essential to have a valid photo ID with you.
You are required to return your items in the same condition as when you received them from Under Armour.
The form named 'Support Contact' should be filled out, and it can be found in the 'My Account' section. This form is for sending them a note. If you're in a hurry to make an inquiry, you can chat live or call them during business hours.
The form requires your name, email, the topic and sub-topic you want to select, an optional order number, and the message you want to type.
Contacting them via phone or using a live chat typically yields quicker response times in comparison to submitting a form.
Mon-Sun: 8am - 12am (EST)
1020 Hull Street,
Baltimore, MD 21230,
The warranty ensures that the products are free from defects in materials and workmanship. Within the warranty period, you can return the products following the provided return policy. No additional warranties are offered by the company aside from this one. When making a return, please ensure that the product has not been worn, used, washed, altered, or opened. The gear should be returned with all of its original tags intact. please make sure that footwear includes the original shoe box in its original condition. For gear purchased in-store, it should be returned to the country where it was originally purchased.
60-day return policy
90-day return policy on products purchased between November 2023 and December 2023
The warranty does not cover damage caused by misuse, abuse, falls, impacts, or any use that goes against the care instructions provided with each product. Additionally, it does not extend to the regular wear and tear of the products.
Under Armour, Inc. is an American sportswear company headquartered in Baltimore, Maryland, United States, specializing in the manufacturing of footwear and apparel. The company's origins trace back to its founding on September 25, 1996, by Kevin Plank, a former special teams captain of the University of Maryland football team. Kevin Plank initiated the business in the basement of his grandmother's residence in Washington, D.C. In November 2020, Under Armour unveiled a new brand in collaboration with NBA star Stephen Curry, known as the Curry Brand. To promote its products, Under Armour engages in sponsorship agreements with athletes, celebrities, and sports teams, placing it in competition with other sports apparel companies in this field.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Under Armour logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Under Armour.