Step 1:

  • Being an account holder on Givenchy's official website will help you stay informed about their new collections and exclusive events. Login is sufficient for clients who have already associated with them as family members.

  • You can check the status of your order without the need for an account. However, you'll need to provide your order number, the email ID you used when placing the order, and the zip code.

Step 2:

  • Without paying even a single penny from your pocket, the product can be returned within thirty days of its receipt date following the return steps. Givenchy has two different returns: online and in-store returns.

  • In order to be eligible for a refund, the product must be returned in a state of absolute perfection, untouched, with its full complement of components, and preserved in its original packaging.

  • Additionally, it must be submitted along with a copy of the receipt. Products that exhibit any signs of damage, previous use, incompleteness, or contamination will not fulfill the conditions necessary for a refund.

Step 3:

  • The customer support team, fluent in both Spanish and English, is available to address your inquiries related to a Givenchy warranty claim on weekdays. If you have questions about product availability in stores, the same customer service team is also ready to assist.

  • When you make an appointment request on the website, the store will confirm it through either a return email or a telephone call. Likewise, for product reservations, prior confirmation from the store is essential; reservations cannot be made without it.

Givenchy Warranty Period:

  • Givenchy offers 30-day return policy

Givenchy Contact Information:

Email Support

[email protected]

Phone Number

+1-833-908-0147

Mon-Fri: 10am - 9pm, Sat: 10am - 7pm (ET)

Contact Address

98 Madison Avenue FL 6,
New York, NY-10022,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Givenchy, submit a claim here.

What is covered under the Givenchy Warranty?

Givenchy provides an assurance that all products will be devoid of material or workmanship defects. In the event that any products are identified as defective, you can opt to have them repaired or replaced in compliance with the stipulations outlined in the return policy.

What is NOT covered under the Givenchy Warranty?

Givenchy excludes any warranties of any kind, including, without limitation, any warranty for information, data, uptime, or uninterrupted access, any warranties concerning the availability, correctness, accuracy, reliability, usefulness, or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and they hereby disclaim any and all such warranties, express and implied. They do not warrant that the NFT and associated Artwork, content, functions, or materials contained therein will be timely, secure, uninterrupted, or error-free, or that defects will be corrected.

Products of Givenchy:

Our claim assistance covers all Givenchy products, including:

Product name
T-Shirts
Slim fit T-Shirt
4G Lace slim fit T-Shirt
Cross-over T-shirt
Reverse slim fit T-Shirt
Dresses
Asymmetric Dresses
Dress in Jersey and Monogram
Dress in Crepe and Satin
Polka Dots
Sweaters
4G Sweaters
Asymmetric Draped Sweaters
Cropped 4G Sweaters
Polo Sweaters
4G Striped Cardigan
Slim Fit Sweater
Bags
Voyou Roller Bag
Voyou Pouch
Mini Pandora Bags
Voyou Cross Body Bags
Small Pandora Bags

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Givenchy logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Givenchy.