3 Simple Steps for UGG Warranty Claim:

Step 1:

  • UGG doesn’t have account creation or product registration procedures. If you find your product defective, You must directly get in touch with their customer support team or the retailer near you for the purpose.

  • Warranty Valet can help you with the concern by being the best replacement to store all warranty details of your product and access it anywhere and anytime. Their experts can also help you claim one.

Step 2:

  • While applying for the claim. Please have the proof of purchase in hand to determine your eligibility for warranty as any product having an expired warranty period is always excluded from the claim.

  • You will require a working email address for sharing details along with the order number and billing address for the process.

  • Their team will ask you to send your product to their place for inspection and determination of the possibility of the claim. They will then provide you with a replacement for your product.

Step 3:

  • UGG has a very good support team who can guide you with all your questions and concerns related to their products. They maintain separate FAQ pages for each of your common queries like warrant; shipping details; backordered items; order, status & tracking along with a page for product details.

  • You can get in touch with them through chats, texts or calls. They are also active on various top social media platforms which you can use to get quicker responses.

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Phone Number


Mon-Sat: 10 AM - 7 PM(EST)

Contact Address

Ugg Returns Department
17791 N Perris Blvd
Moreno Valley, CA 92551

What is covered under the UGG Warranty?

UGG stands behind all of its products and warrants to be free from defects in material and craftsmanship within the given period of time. It will be immediately applied from the date of purchase only to the original purchaser of the product which means it is non-transferable. Not including proof of purchase while sending for the claim leads to the calculation of the manufacturing date as the date of purchase. Only the products purchased from authorized sellers will be considered for the claim.

  • 30-Day Return Policy.

  • 1-Year Warranty Period All Of Their Products.

What is NOT covered under the UGG Warranty?

Any damages that have expired warranty are obviously not covered by the claim. In this case, You can use their repair service to fix the issue in the product by providing the product and details in the preferred way. Additionally, Damages due to normal wear & tear, accidents because of direct heat, food, pets, inclement weather, playground equipment, natural phenomena and art & craft supplies are neglected in the claim.

About UGG

UGG has a long history since its establishment way back in the 1970s, UGG has evolved to be a prominent fashion company with attractive products for men, women and kids. They produce and market everything a fashion lover wants to have and wear. It includes a wide range of footwear, apparel and accessories. Each of them is designed peculiarly to make a fashion statement!

Products of UGG

Women Men Kids

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of UGG logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of UGG.