• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free PlayStation warranty claim assistance in one click!

3 Simple Steps for PlayStation Warranty Claim:

Step 1:

  • You can consider creating a PlayStation account on their website which provides you with various benefits. I can be your go-to place to store and access all of your PlayStation products. You will require your email address for the purpose and will have to provide the necessary personal details to create one.

  • Please note that the warranty offered by SIE on any PlayStation product is the same whether or not you register your product. You can know in detail about the warranty plan of your product on their website.

Step 2:

  • If you face any degree of difficulty or defect in any of your PlayStation products, You can initiate a claim by directly contacting their support or visiting their service center with proof of purchase and product details in hand.

  • They will evaluate the eligibility of your product in the claim and send you a return authorization with the RMA number and shipping procedures. You will have to send the product with the RMA number in the preferred shipping procedure to seek the solution.

Step 3:

  • The support team of PlayStation is aimed at guiding you in all of your queries and concerns. They have detailed guides for you on account & security, store & refunds, subscriptions, games, hardware and connectivity. They will provide you with more information to resolve most of the minor issues.

  • They also have a separate page for product repairs that will help you troubleshoot the product at first to fix it in your place. If the issue is complicated, They will further provide you with instructions on what to be done.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Place a call to get more support for warranty claim

Contact Address

2207 Bridgepointe Pkwy,
San Mateo, CA-94404,

Useful Links:

What is covered under the PlayStation Warranty?

Sony Interactive Entertainment LLC (“SIE”) always warrants PlayStation products as it is a part of SIE. On that note, SIE warrants the product including components contained in the retail box to be free from all forms of material and workmanship defects in the time period. This is only to the original purchaser in the country of purchase and the warranty immediately commences after the purchase. Any defective product will be repaired or replaced with a factory-recertified product at SIE’s sole discretion without any charges from your end. You are free to exercise common consumer rights and other special laws which will change from one state to the other.

  • 1-year limited warranty for most of the products

What is NOT covered under the PlayStation Warranty?

The warranty does not cover any damage caused by acts of god, misuse, no proper care & maintenance, negligence, accident, unreasonable use, or by causes unrelated to defective materials or workmanship; damage caused by use of this product with products that are not compatible with this product; if this product is used for any commercial purpose, including rental or arcade purposes; damage caused by use of this product with any peripheral(s) that SIE does not license or sell, including non-licensed game enhancement devices, controllers, adaptors and power supply devices; if this product is modified to alter capability or functionality without SIE’s written permission; if this product has had the serial number altered, defaced or removed and service (including upgrades and expansions) performed by anyone who is not a representative of SIE or an SIE-authorized service provider. Please note that this warranty does not cover products sold and is clearly marked “as is” or with faults. Additionally, any type of loss including money or data due to incidental, consequential or special damages always goes void in the claim.

About PlayStation

Sony Interactive Entertainment has always pushed the boundaries of entertainment and innovation since its launch of the original PlayStation back in 1994. Today, PlayStation is one of the important names in the entertainment industry with continuous efforts to deliver thrilling and innovative experiences for their audiences around the globe. The range of PlayStation products provides you with an absolutely wholesome experience in gaming because of their pioneering network services, generation-defining hardware and award-winning games.

Products of PlayStation

PS5 PS4 PS VR2 PS5 Controllers Headsets Wireless Controllers Cameras Remotes Chargers Cables

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of PlayStation logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of PlayStation.