3 Simple Steps for Jeld-Wen Warranty Claim
Step 1:
-
The support team of Jeld-Wen is very strict about being there for their customers to sort out any type of issues and clarify their concerns. They always go above and beyond to keep their customers satisfied with their products.
-
They also maintain how-to video guides, a separate page to find the best retailer near you, a sizing guide to educate you, and a page to review documents for your convenience.
-
You can also rely on top social media sites like Facebook, Instagram, Twitter, YouTube & Pinterest to contact them and get quicker responses.
Step 2:
-
The warranty period for each product is well-constructed with specifications and the warranty period is optimized only for the product. It may vary from one to the other because of the materials used for manufacturing the product.
-
You can get in touch with their support for initiating warranty, service, or parts requests. Product details along with your name, email address, and phone number have to be provided to get a response.
-
They will seriously evaluate your issue and let you know about the possibility of the claim. Make sure you have all proof of purchase in hand to complete the process without hassle.
-
They include product identification proofs like original order/invoice, permanent label, spacer code, or window identification number along with a detailed description of the problem and the best way to contact you.
Step 3:
-
Jeld-Wen wants you to create a user account on their website for pro access to all your product purchases. It has various benefits to making a purchase without a user account.
-
You must provide your first & last name, company name, and role, email address, phone number, and zip code along with a strong password to create one.
Jeld-Wen Warranty Period:
-
5-year warranty on Molded Wood Composite Interior Door: Santa Fe Smooth Bifold
-
10-year warranty on Tria™ Composite Interior Door: L3070 Bifold, Tria™ Composite Interior Door: L5000 Bifold
-
20-year warranty on Siteline® Clad-Wood Window: Double-Hung Sash Pack, Siteline® Clad-Wood Window: Double-Hung Pocket
Jeld-Wen Contact Information:
Contact Address
2645 Silver Crescent Drive,
Charlotte, NC-28273,
USA.
What is covered under the Jeld-Wen Warranty?
Jeld-Wen warranty policy applies to:
- Jeld-Wen guarantees their products will be free from defects for the specified warranty period.
- Detailed warranty information is available in the manuals on their website.
- Defects in workmanship or materials will be repaired, replaced, or refunded at Jeld-Wen's discretion.
- Jeld-Wen's decisions regarding warranty claims are final.
What is NOT covered under the Jeld-Wen Warranty?
Jeld-Wen warranty policy not applies to:
- Claims are excluded for damages caused by normal wear and tear, including weathering, tarnishing, and exposure to chemicals or harsh environments.
- Improper usage, lack of maintenance, non-recommended modifications, or improper installation void the warranty.
- Exclusions apply to damage from Acts of God (e.g., earthquakes, fires, floods) and extreme temperature conditions.
- Costs related to claims, such as shipping or untraceable performance issues, are not covered.
- Consumers retain legal rights, which may vary by state, in addition to the warranty terms.
Products of Jeld-Wen:
Our claim assistance covers all Jeld-Wen products, including:
| Product name |
|---|
| Sliding Doors |
| Swinging Doors |
| Glass Panel Doors |
| Single-Hung Windows |
| Double-Hung Windows |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Jeld-Wen logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Jeld-Wen.