• 01 Sep, 2023

Checking for the best way to claim Jeld-Wen warranty? Here is what you should know,

3 Simple Steps for Jeld-Wen Warranty Claim:

Step 1:

  • Jeld-Wen wants you to create a user account on their website for pro access to all your product purchases. It has various benefits to making a purchase without a user account.

  • You must provide your first & last name, company name and your role, email address, phone number and zip code along with a strong password to create one.

Step 2:

  • The warranty period for each product is well-constructed with specifications and the warranty period is optimized only for the product. It may vary from one to the other because of the materials used for manufacturing the product.

  • You can get in touch with their support for initiating warranty, service or parts requests. Product details along with your name, email address and phone number have to be provided to get a response.

  • They will seriously evaluate your issue and let you know about the possibility of the claim. Make sure you have all proof of purchase in hand to complete the process without hassle.

  • They include product identification proofs like original order/invoice, permanent label, spacer code or window identification number along with the detailed description of the problem and the best way to contact you.

Step 3:

  • The support team of Jeld-Wen is very strict about being there for their customers to sort out any type of issues and clarify their concerns. They always go above and beyond to keep their customers satisfied with their products.

  • They also maintain how-to video guides, a separate page to find the best retailer near you, a sizing guide to educate you and a page to review documents for your convenience.

  • You can also rely on top social media sites like Facebook, Instagram, Twitter, YouTube & Pinterest to contact them and get quicker responses.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 6 AM - 5 PM (PST)

Contact Address

JELD-WEN Customer Care
Attn: Warranty Claims P.O. Box 1329
Klamath Falls, OR 97601

What is covered under the Jeld-Wen Warranty?

Jeld-Wen warrants all of their products will be defect-free for the promised period of time. You can know the accurate warranty details of the product with the warranty manuals available on their website. Any defect in workmanship and material will be repaired, replaced or refunded according to the issue. This will be done solely at their discretion and any decision made by them is final.

  • Electric Operators, Stress Cracks & Factory Interior Finished Wood Products: 1-Year Warranty Period.

  • Retractable Roll Screens and specialGlazings: 5-Year Warranty Period.

  • Aluminum, Factory Prefinished Custom Fiberglass Doors: 10-Year Warranty Period.

  • Composite: 10-Year Warranty Period with 20-Year Warranty For Glass.

  • Wood & Methyl Clad Wood: 20-Year Warranty Period.

  • Vinyl & Methyl Clad Vinyl: Lifetime Warranty Until Removal From The First Installation.

What is NOT covered under the Jeld-Wen Warranty?

Jeld-Wen always eliminated claims for damages due to normal wear and tear on any case including weathership, weathering of surfaces, natural tarnishing, copper cladding, hardware, exposure to chemicals & harsh environment; improper usage, misuse or failure to maintenance and proper finish; modification of the product that is non-recommended by Jeld-Wen; Acts of God like earthquake, fire, flood and so on; caused by extreme temperature buildup where storm doors are present; failure to provide an adequate overhang for fiberglass doors; improper installation; extreme exposure or artificial temperature buildup and condensation. They are also not liable for product failure and poor performance that cannot be figured out and extra costs associated with the claim like shipping. You can exercise the consumer rights on the claim along with other legal rights that may or may not change from one state to the other.

About Jeld-Wen

Jeld-Wen is a leading manufacturer of reliable doors and windows around the world. They offer quality products ranging from exterior doors and interior doors, encompasses windows and related building products that are in high demand in the global market. Since their establishment in 1960, They have strived hard and adapted to the trend and technology in the field to become a giant in the business. World-class service before, during and after the sale, industry-leading warranties, short lead times and on-time, accurate orders and a knowledgeable network of dealers along with experienced architectural consultants and commercial solutions team is the specialty of choosing Jeld-Wen for your window and door needs.

Products of Jeld-Wen

Windows Doors Style & Design

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

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    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Jeld-Wen logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Jeld-Wen.