PlayStore & App Store
Reach out to the official TYMO Beauty Support Page for warranty, return, or exchange assistance.
TYMO Beauty offers a 30-day return and exchange policy for eligible products.
For defective products, provide a short video proof to help the support team review your claim faster.
Include your name and order number inside the return package for easier processing.
Share the tracking number with customer support after shipping the item.
Once approved and inspected, refunds are usually processed within 48 hours to the original payment method.
Approved claims may receive a refund, replacement, or exchange depending on the issue.
Return items should be shipped in the original TYMO packaging with the new shipping label attached.
Delivery times for replacement items may vary based on your location.
1-year warranty
Typical Processing Time: Most TYMO Beauty warranty claims are resolved within 7–14 business days after defect verification and product inspection.
Reason for Common Delays: Delays usually happen because of missing proof of purchase, unclear defect videos/photos, or slow customer support responses during high-demand periods.
Helpful Tip to make the claim easier: Keep your order confirmation, product packaging, and a short video clearly showing the issue before contacting support.
Original purchase receipt or order confirmation
Product model details

663 Brea Canyon Road, Suite 4,
Walnut, CA-91789,
USA.
Let Warranty Valet assist you in claiming TYMO Beauty warranty hassle-free.
TYMO Beauty warranty policy applies to:
TYMO Beauty warranty does not apply to:
To file a TYMO Beauty warranty claim, contact the official customer support team through the TYMO website and provide your order number, proof of purchase, and product issue details. After review, TYMO will guide you through the repair, replacement, or warranty service process.
TYMO Beauty warranties generally cover manufacturing defects related to heating performance, electrical components, materials, and workmanship. Accidental damage, misuse, drops, or unauthorized modifications are usually not covered.
Warranty coverage for TYMO hair tools varies by product and retailer, but many TYMO straighteners, brushes, and styling devices include a limited manufacturer warranty from the original purchase date.
Yes, TYMO may offer a repair or replacement if the product issue is confirmed as a manufacturing defect within the warranty period. Customers may need to return the defective product for inspection before approval.
You typically need the original purchase receipt, order confirmation email, product details, and photos or videos showing the defect. Providing complete information can help speed up claim processing.
Yes, TYMO warranty support may cover heating malfunctions, power issues, temperature control problems, or electrical defects caused by manufacturing faults. The support team will evaluate the issue before approving service.
You can contact TYMO Beauty customer support through the official website contact page, email support, or online service channels. Their team can assist with troubleshooting, warranty claims, returns, exchanges, and product guidance.
If your TYMO straightening brush stops working, first check the power connection, clean the device properly, and review the user manual instructions. If the issue continues, contact TYMO support to determine whether the product qualifies for warranty service.
No, accidental drops, water damage, improper handling, unauthorized repairs, or misuse are generally excluded from TYMO Beauty warranty coverage.
Yes, defective TYMO Beauty products purchased online may qualify for return, exchange, repair, or replacement depending on the return policy and warranty terms. Customers should contact support quickly after noticing the issue for faster resolution.
Our complete claim assistance covers all TYMO Beauty products, including:
| Product name |
|---|
| Hair Oil |
| Paddle Brushes |
| Detangling Brushes |
| Hair Dryers |
| Hair Irons |
| TYMO PORTA PRO |
| TYMO AIRHYPE LITE 3 Nozzles |
| TYMO AIRHYPE |
| TYMO AIRHYPE COMPACT |
| Hair Curler |
| TYMO AIRFLOW |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TYMO Beauty logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TYMO Beauty.