For warranty claims or issues with TYMO products, contact the TYMO customer support team for assistance.
TYMO offers a 30-day unconditional return policy for refunds or exchanges. Only products confirmed to be in good working condition are eligible for return or exchange. In the case of a faulty device, provide a brief video as evidence to initiate a claim. If the device is confirmed as defective, there's no need to return it, and a refund or replacement will be processed.
Include your name and order number in the return package to expedite the process. Share the return tracking code with the customer care team after shipping. If the return is for items over $75, consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, you will receive a confirmation email. If approved, your refund will be processed within 48 hours and credited to your original payment method within a few days. Note that shipping fees are non-refundable. For more details, you can read their return policy.
Depending on your location, the time it takes for exchanged items to reach you may vary. For questions about your order or products, contact the TYMO customer support team.
Returned items must be shipped in their original packaging. Attach the new shipping label over the old one and use the same box provided by TYMO for shipping.
1-year warranty
663 Brea Canyon Road, Suite 4,
Walnut, CA-91789,
USA.
Let Warranty Valet assist you in claiming TYMO Beauty warranty hassle-free.
TYMO Beauty warranty policy applies to:
TYMO Beauty warranty does not apply to:
Our claim assistance covers all TYMO Beauty products, including:
Product name |
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Hair Oil |
Paddle Brushes |
Detangling Brushes |
Hair Dryers |
Hair Irons |
TYMO PORTA PRO |
TYMO AIRHYPE LITE 3 Nozzles |
TYMO AIRHYPE |
TYMO AIRHYPE COMPACT |
Hair Curler |
TYMO AIRFLOW |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TYMO Beauty logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TYMO Beauty.