• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free MAINGEAR warranty claim assistance in one click!

3 Simple Steps for MAINGEAR Warranty Claim:

Step 1:

  • The US ground shipping costs will be the responsibility of MAINGEAR when the systems are not functioning due to problems that occurred in hardware within 30 days from the delivery date. The charges for repair labor or assistance via the phone do not apply to systems bought from the official website.

  • Maybe a few components will have the manufacturer warranty despite the systems crossing the MAINGEAR warranty period. When you decide to do the repair on your own, the seller backs you up to get engaged with the manufacturers of the components to take advantage of their warranty.

  • The eligibility of the product for a warranty claim is determined after the product registration is completed. The form requires you to fill out your name, product's name, date of purchase, email, phone, and order number.

Step 2:

  • You have a 30-day time period from the date of receipt to return the products that did not satisfy you. A 20% restocking fee will be applied for any returned products. MAINGEAR does not provide refunds for shipping costs or custom work.

  • You are unable to return if your orders total more than five thousand dollars and have been financed. The customer support team of MAINGEAR will give you an RMA number which is needed to proceed with the return.

Step 3:

  • For any returned items to be accepted, they must be accompanied by their original packaging, accessories, and manuals. Failure to include these may result in additional fees being applied to your return.

  • Eight topics have been covered on the contact page. Those topics are knowledge base, support and sales FAQ, drivers, remote session, discord support, and my account.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number

+1-888-624-6432

Mon-Fri: 9am-6pm, Sat: 10am - 1pm(ET)

Contact Address

4 Powder Horn Dr,
Warren, NJ-07059,
USA.

Useful Links:

What is covered under the MAINGEAR Warranty?

Throughout the warranty period, all system components are protected against failures that occur during regular use. If repair or replacement becomes necessary, defective items will be exchanged for similar ones upon return of the faulty merchandise.

  • 30-day money-back guarantee

What is NOT covered under the MAINGEAR Warranty?

The limited warranty excludes damages or defects resulting from shipping unrelated to the original shipment from MAINGEAR, incorrect installation, misuse, alterations, unauthorized repairs, adjustments, or excessive electrical power. It also does not cover normal wear and tear. Furthermore, MAINGEAR bears no liability for damages caused by internal or external equipment, shorted connections, or components not sourced from or installed by MAINGEAR.

About MAINGEAR

MAINGEAR's origins date back to 2002 when Wallace Santos grappled with the decision of pursuing his passion for crafting high-performance PCs or delving into the realm of car modding and tuning. Opting for a fusion of both worlds, he embarked on a journey to create top-notch custom PCs, meticulously fine-tuning them to deliver unparalleled experiences. As a privately funded enterprise, MAINGEAR stands at the forefront of PC innovation, continuously pioneering new and improved solutions while upholding a steadfast commitment to excellence for its clientele. Setting itself apart from conventional PC manufacturers and custom builders, MAINGEAR places a premium on personalized customer support, rooted in genuine one-on-one interactions, a cornerstone of its ethos.

Products of MAINGEAR

MG-1 Rush Apex Rush North Revolt SFF

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of MAINGEAR logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of MAINGEAR.