3 Simple Steps for Turtle Beach Warranty Claim

Step 1:

• Your product needs to be registered to initiate the Turtle Beach warranty claim. You ought to provide your name, email, date, and place where you received the product and serial number for product registration.

• Turtle Beach gives you the option to track the product that you ordered. You may have to create an account to do this or if you already have an account email and password are sufficient.

• The warranty grants you certain legally defined rights. It's possible that you may possess additional rights that differ depending on the state in which you reside.
  

Step 2:

• Customers who have bought products from the official website are required to return the product within 30 days from the date of receipt to receive a full refund. Please note that once an order has been placed, it cannot be canceled or modified.

• Only products bought on the official website are eligible for returns or refunds. Products are expected to be in original packaging and in undamaged condition.

• Subsequently, you may receive a Return Merchandise Authorization ("RMA") number, which will be sent to your email along with additional instructions. The RMA is valid for 20 days, so make sure to send the product within this 20-day period after getting your RMA.

Step 3:

• You do not need to feel stressed when calling customer support. Before proceeding, you should select the type of support you want and the serial number. You will be guided by them to locate the serial number.

• If you have any questions or concerns related to your order or Turtle Beach warranty claim, please get in touch with the Customer Service Department. Always remember to include your order number for reference.

• During the warranty process, Turtle Beach may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1 or 2-year warranty period.
  

Turtle Beach Warranty Period:

• Turtle Beach offers a 1-year limited warranty on most products and a 2-year warranty on Elite model headsets