3 Simple Steps for Kamado Joe Warranty Claim

Step 1:

• To make a Kamado Joe warranty claim, please register your product. 

• You will have to provide your personal information, details about the product, and attaching images of your receipt and the product's serial or model number.

• All files should not exceed the fixed size that is 10 Mb and the format must be in jpg, png, gif, or pdf.

• As you proceed with the Kamado Joe warranty claim process, it's essential to keep in mind that you will require a copy of your receipt for product registration.

• Therefore, please make sure to retain your physical and/or digital receipt after making the purchase.

Step 2:

• If you've misplaced the manual for your grill, or it wasn't included in the box, please visit their Instruction Manuals page and conduct a search using your model number. 

• Their online store offers shipping previews as part of the checkout process, enabling you to view your shipping charges before finalizing your order. 

Step 3:

• Customer support of Kamado Joe provides information on troubleshooting, replacement parts, warranties, product manuals, and more. You can also browse through the Joe series on the page.

• Contact them for additional details. Their goal is to attend to your request within 48 business hours. However, during peak demand periods, it may take up to 5 business days to receive a response.

Kamado Joe Warranty Period:

• Kamado Joe offers a 2-year limited warranty on miscellaneous components and standalone accessories

• For electronic components, heat deflectors, and pizza stones, Kamado Joe provides a 3-year limited warranty

• Kamado Joe offers a 5-year limited warranty on metal parts and Kettle Joe grills

• Kamado Joe offers a limited lifetime warranty on its ceramic parts