3 Simple Steps for Tumi Bags Warranty Claim

Step 1:

• Creating an account provides support in the event of losing or having your products stolen via the TUMI TRACER® product recovery program. These products refer to your luggage and business cases.

• Enrolling in the TUMI Tracer® program logs the purchase date, ensuring your details are stored in their system. In the event you require their repair services, they can verify whether your bag is still covered by the warranty.
  

Step 2:

• You can anticipate a complete reimbursement of the total purchase amount and relevant taxes, if applicable, within 30 days from the reception of your return. The refund will be processed using the same payment method initially utilized for the purchase.

• A complete credit refund at the purchase price is applicable to various categories, including full-priced merchandise, full-priced merchandise with special (limited time) promotional discounts, sale merchandise, and sale merchandise with special (limited time) promotional discounts.

Step 3:

• To initiate a return request, contact TUMI Customer Service, where you will receive the necessary details and information for the return process.

• Please note that products not purchased from the official website are not eligible for return or refund. Returns made without confirmation from TUMI Customer Service will not be accepted.

• During the warranty process, Tumi Bags may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2 or 5-year warranty period.
  

Tumi Bags Warranty Period:

• 2-year warranty on wallets or accessories

• 5-year warranty on travel, business, or bag collections