Step 1:

  • Fill out the return/exchange form as soon as you decide to return the product.

  • Ensure the product was purchased from an authorized retailer or official online store.

  • Provide required details to help the team review your claim quickly.

  • Claims are usually reviewed within 2–4 business days (may take longer during peak times).

Step 2:

  • Initiate returns within 30 days of purchase.

  • Products must be unused, unworn, and in original condition.

  • Use the return/exchange form with details like order number, email, or phone number.

  • Items treated with polish, conditioner, or alterations are not eligible.

Step 3:

  • Ensure the product is in pristine condition with no wear, creases, or discoloration.

  • A prepaid return shipping label fee (around $10) may be deducted from your refund.

  • Refunds are processed after inspection and approval of the returned item.

  • Follow any seasonal or promotional return deadlines mentioned at the time of purchase.

Australian Boot Company Warranty Period:

  • 30-day return policy

Real Experiences with Australian Boot Company Warranty Claims:

Typical Processing Time: Claims are handled after in-store or email assessment, with resolution depending on brand approval and defect verification.

Reason for Common Delays: Delays usually occur due to brand-level approval (e.g., manufacturer review), missing proof of purchase, or case-by-case product inspection.

Helpful Tip to make the claim easier: Return the product to the original place of purchase with receipt and clear issue explanation for faster processing.

Required Documents for Your Australian Boot Company Warranty Claims:

  • Proof of purchase (receipt strongly recommended)

  • Description of the issue/defect

  • Original purchase location details

Australian Boot Company Contact Information:

Email Support

web@australianboot.com

Phone Number

+1-877-896-0122

Mon-Fri: 9am - 5pm, Sat: 8am - 12pm

Contact Address

2644 Yonge Street,
Toronto, ON-M4P 2J5,
Canada.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Australian Boot Company warranty hassle-free.

Useful Links:

What is covered under the Australian Boot Company Warranty?

Every product comes with an extensive guarantee, providing comprehensive coverage against any defects in both materials and workmanship. For any inquiries related to warranty, customers are required to submit them directly from the original place of purchase.

What is NOT covered under the Australian Boot Company Warranty?

The warranty specifically excludes footwear or accessories that have incurred damage due to regular wear and tear. This encompasses various factors, such as exposure to caustic materials or environments that could lead to the deterioration of the footwear or its components. Importantly, the warranty does not establish an implied expectation of the product's service life, emphasizing the need for reasonable care and maintenance.

Australian Boot Company Warranty FAQs

What products does Australian Boot Company sell?

Australian Boot Company specializes in Blundstone boots, R.M. Williams boots, and Glerups slippers, offering durable leather boots for everyday wear and work use.

Are Blundstone boots good for everyday wear?

Yes, Blundstone boots are known for durability, comfort, and all-weather use, making them ideal work boots and casual footwear.

What are the best boots available at Australian Boot Company?

Popular options include Blundstone Classics, R.M. Williams boots, and Glerups wool slippers, known for comfort and long-term wear.

Do they offer boots for men, women, and kids?

Yes, you can find men’s boots, women’s boots, and kids boots including Blundstone kids boots and women’s leather boots.

Does Australian Boot Company offer sizing help?

Yes, they provide virtual fitting and expert boot fitters to ensure the right size and comfort.

Do they provide boot care services?

Yes, they offer boot care services like cleaning, conditioning, and maintenance for leather boots.

Where are Australian Boot Company stores located?

They have retail stores in Toronto and Vancouver along with online shopping.

What warranty comes with boots from Australian Boot Company?

Warranty coverage depends on the brand (e.g., Blundstone warranty or R.M. Williams warranty), typically covering manufacturing defects.

What is the return and exchange policy?

The company offers returns and exchanges within a specified period, provided the boots are unused and in original condition.

How do I contact Australian Boot Company support?

You can contact support via email or phone for help with orders, sizing, returns, or boot warranty claims.

Products of Australian Boot Company:

Our complete claim assistance covers all Australian Boot Company products, including:

Product name
Boots
Chelsea Boots (Blundstone Classic
Blundstone Original Series
Blundstone Work & Safety)
R.M. Williams Craftsman Boots
Lace-Up Boots
Work Boots
Dress Boots
Slippers
Glerups Wool Slippers
Slip-On Slippers
Boot Slippers
Indoor Comfort Slippers
Men’s Collection
Men’s Boots
Men’s Chelsea Boots
Men’s Work Boots
Men’s Casual Boots
Women’s Collection
Women’s Boots
Women’s Chelsea Boots
Women’s Dress Boots
Women’s Casual Boots

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Australian Boot Company logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Australian Boot Company.