PlayStore & App Store
Fill out the return/exchange form as soon as you decide to return the product.
Ensure the product was purchased from an authorized retailer or official online store.
Provide required details to help the team review your claim quickly.
Claims are usually reviewed within 2–4 business days (may take longer during peak times).
Initiate returns within 30 days of purchase.
Products must be unused, unworn, and in original condition.
Use the return/exchange form with details like order number, email, or phone number.
Items treated with polish, conditioner, or alterations are not eligible.
Ensure the product is in pristine condition with no wear, creases, or discoloration.
A prepaid return shipping label fee (around $10) may be deducted from your refund.
Refunds are processed after inspection and approval of the returned item.
Follow any seasonal or promotional return deadlines mentioned at the time of purchase.
30-day return policy
Typical Processing Time: Claims are handled after in-store or email assessment, with resolution depending on brand approval and defect verification.
Reason for Common Delays: Delays usually occur due to brand-level approval (e.g., manufacturer review), missing proof of purchase, or case-by-case product inspection.
Helpful Tip to make the claim easier: Return the product to the original place of purchase with receipt and clear issue explanation for faster processing.
Proof of purchase (receipt strongly recommended)
Description of the issue/defect
Original purchase location details
2644 Yonge Street,
Toronto, ON-M4P 2J5,
Canada.
Let Warranty Valet assist you in claiming Australian Boot Company warranty hassle-free.
Every product comes with an extensive guarantee, providing comprehensive coverage against any defects in both materials and workmanship. For any inquiries related to warranty, customers are required to submit them directly from the original place of purchase.
The warranty specifically excludes footwear or accessories that have incurred damage due to regular wear and tear. This encompasses various factors, such as exposure to caustic materials or environments that could lead to the deterioration of the footwear or its components. Importantly, the warranty does not establish an implied expectation of the product's service life, emphasizing the need for reasonable care and maintenance.
Australian Boot Company specializes in Blundstone boots, R.M. Williams boots, and Glerups slippers, offering durable leather boots for everyday wear and work use.
Yes, Blundstone boots are known for durability, comfort, and all-weather use, making them ideal work boots and casual footwear.
Popular options include Blundstone Classics, R.M. Williams boots, and Glerups wool slippers, known for comfort and long-term wear.
Yes, you can find men’s boots, women’s boots, and kids boots including Blundstone kids boots and women’s leather boots.
Yes, they provide virtual fitting and expert boot fitters to ensure the right size and comfort.
Yes, they offer boot care services like cleaning, conditioning, and maintenance for leather boots.
They have retail stores in Toronto and Vancouver along with online shopping.
Warranty coverage depends on the brand (e.g., Blundstone warranty or R.M. Williams warranty), typically covering manufacturing defects.
The company offers returns and exchanges within a specified period, provided the boots are unused and in original condition.
You can contact support via email or phone for help with orders, sizing, returns, or boot warranty claims.
Our complete claim assistance covers all Australian Boot Company products, including:
| Product name |
|---|
| Boots |
| Chelsea Boots (Blundstone Classic |
| Blundstone Original Series |
| Blundstone Work & Safety) |
| R.M. Williams Craftsman Boots |
| Lace-Up Boots |
| Work Boots |
| Dress Boots |
| Slippers |
| Glerups Wool Slippers |
| Slip-On Slippers |
| Boot Slippers |
| Indoor Comfort Slippers |
| Men’s Collection |
| Men’s Boots |
| Men’s Chelsea Boots |
| Men’s Work Boots |
| Men’s Casual Boots |
| Women’s Collection |
| Women’s Boots |
| Women’s Chelsea Boots |
| Women’s Dress Boots |
| Women’s Casual Boots |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Australian Boot Company logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Australian Boot Company.