The warranty claim form has to be completed immediately when you find any manufacturing defects or faults in workmanship in the products that might have been bought from any Authorized Canadian Retailer or online.
The typical timeframe to analyze your warranty claim ranges from 2-4 business days. Nevertheless, it may lengthen during peak hours as there may be numerous claims made by consumers.
You are recommended not to take more than 30 days from the purchase date to return products that are undamaged, unworn, unwashed, unaltered, and not treated with protectants, polish, or conditioner.
For both exchange and return, a common form can be utilized where you have to provide your order number, email, postal code, or phone number.
February 28, 2024, is the deadline for returning or exchanging products that were purchased after October 1, 2023. The product being returned must be in pristine condition, free from any creases on the uppers, and should exhibit no signs of wear or discoloration on the soles.
The cost of a prepaid return shipping label is ten dollars which will be deducted from the refund provided to you when the process is going on.
30-day return policy
2644 Yonge Street,
Toronto, ON-M4P 2J5,
Canada.
Let Warranty Valet assist you in claiming Australian Boot Company warranty hassle-free.
Every product comes with an extensive guarantee, providing comprehensive coverage against any defects in both materials and workmanship. For any inquiries related to warranty, customers are required to submit them directly from the original place of purchase.
The warranty specifically excludes footwear or accessories that have incurred damage due to regular wear and tear. This encompasses various factors, such as exposure to caustic materials or environments that could lead to the deterioration of the footwear or its components. Importantly, the warranty does not establish an implied expectation of the product's service life, emphasizing the need for reasonable care and maintenance.
Our claim assistance covers all Australian Boot Company products, including:
| Product name |
|---|
| Socks |
| Boots |
| Dresses |
| Otter Large Horsehair Brushes |
| Otter Suede Cleaners |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Australian Boot Company logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Australian Boot Company.