3 Simple Steps for Trex Composite Decking Warranty Claim

Step 1:

• Any defective product has to be claimed as soon as the defect is found to leverage all the benefits of the claim.

• You can either fill out their “Warranty Claim Form” or directly get in touch with their support for this purpose.

• Any claim will be inspected after the initiation followed by sending the formal offer letter.

• If you are eligible for the claim then comes the settlement stage where you will accept the claim structure and fix the product at last.

• Make sure you have proof of purchase like photographs, an invoice from the dealer, and the date of installation in hand while initiating the process.

Step 2:

• Make sure you create your Trex user account on their website which remains a great helping hand for many purposes. 

• Your first and last name, email address, phone number, zip code, and password have to be provided to create one.

• Any product purchased from Trex has to be registered immediately.  You will have to provide the warranty type and home information.

• All the necessary product information including unit lot code has to be provided.

Step 3:

• Please make use of their customer support to get solutions for any kind of concern and query you may have with your Trex product. They will be more than happy to assist you.

• They also maintain dependable FAQ pages on various important topics and a page to find Trex products near you.
  

Trex Composite Decking Warranty Period:

• 10-year commercial warranty on Select decking and fascia, Universal fascia

• 25-year commercial warranty on Signature railing

• 25-year residential warranty on Enhance decking and fascia