Step 1:

  • Through the official website, service providers for Trane products, catering to both residential and commercial customers, can be easily located to receive warranty services without significant effort.

  • A 90-day time period from the failure date of the product is offered to the residential customers to make the warranty claim with the submission of proof of purchase. 

Step 2:

  • Registration has the potential to extend the original warranty period to the extent indicated by Trane. All provided information will be kept confidential. You cannot find any dissimilarities in the registration form for commercial and domestic sectors.

  • The information related to the owner or equipment installed location, and dealer or builder needs to be furnished to have registered the products received by the consumers.

Step 3:

  • Trane has created a special page offering valuable advice, including tips on proper unit maintenance and guidelines on when to seek technical assistance. Visit their HVAC maintenance page to ensure your unit's longevity.

  • This limited warranty provides you with certain legal entitlements, along with additional rights that may differ depending on the state in which you reside.

Trane Warranty Period:

  • 5-year limited warranty on compressors for Trane and American Standard Products Installed in Commercial Applications

  • 10-year limited residential warranty on Compressor Control Module: BAY24CCVK

Trane Contact Information:

Contact Address

800-E Beaty Street,
Davidson, NC-28036,
USA.

Chat or Submit a Claim

If you are having trouble contacting Trane, submit a claim here.

What is covered under the Trane Warranty?

The warranty remains effective only if the products remain in their original installation location. Additionally, the product(s) must be correctly installed, operated, and maintained by a licensed HVAC service provider, following the specifications or installation, operation, and maintenance instructions provided by the company alongside each product.

What is NOT covered under the Trane Warranty?

Trane shall not be held responsible for failures, defects, or damages resulting from the use of any third-party product, service, or system connected or utilized alongside the products. This includes any usage not aligned with the product's design or intended purpose, as well as any modifications, alterations, abuse, misuse, negligence, or accidents. Improper storage, installation, maintenance, or operation, such as operating electrical equipment beyond the specified voltage range on the Product nameplate, is also excluded from coverage. Any use contrary to the written instructions or specifications provided by the Company is not covered. Additionally, Trane will not be liable for damages resulting from acts of God, including but not limited to fire, water, storms, lightning, earthquakes, theft, or riots. Exposure to a corrosive atmosphere or contact with corrosive materials such as chlorine, fluorine, salt, sulfur, recycled wastewater, urine, fertilizers, rust, or other harmful substances or chemicals is also excluded from warranty coverage.

Products of Trane:

Our claim assistance covers all Trane products, including:

Product name
Heat Pumps
Coils
Furnaces
Air Conditioners
Smart Thermostats
Air Handlers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Trane logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Trane.