Follow the three steps provided for product registration to initiate your warranty claim. Just the model number, delivery date, and FD number (having the first four numbers is fine). To finalize your product registration, having an account is required.
Mobile phone users can capture an image of their rating plate. Simply click on the camera icon located in the model number field below, then take a clear and well-lit photo of the rating plate. The system will automatically input the model number for you.
Thermador needs your appliance's model number for your digital user manual to be accessed. By completing the registration process, you unlock a gateway to customer service support, gain access to valuable product information, and receive an exclusive invitation to enroll in the Thermador Appliance Service Plan.
Furthermore, you have the option to locate a skilled Thermador technician or an authorized service provider capable of addressing your specific needs.
Outstanding customer service is provided by Thermador customer care. Alternatively, you can send the message "SUPPORT" to the specified number or email them to access online resources such as owner manuals, service finder, FAQs, how-to videos, warranties, and more.
Choose a product category from the options below to access valuable cleaning and care instructions, usage guidance, and troubleshooting tips. Just scroll down a bit to find the information you need.
2-year limited warranty on parts and labor for Warming Drawers, Microwaves, Ranges, Ovens, Dishwashers, Coffee Machines, Cooktops and Rangetops, Refrigeration, Wine Storage, Ventilation
1901 Main St., Suite 600,
Irvine, CA-92614,
USA.
If you are having trouble contacting Thermador, submit a claim here.
All products come with a warranty that covers any "defective" materials and workmanship related to the merchandise provided. This warranty exclusively offers a remedy of repair or replacement for the merchandise itself. It replaces all other warranties, whether express or implied. Any warranties imposed by law, such as those for merchantability or fitness for a specific purpose, shall only apply for the duration of this express limited warranty.
The warranty does not cover consequential, special, incidental, indirect, "business loss," and/or punitive damages, losses, or expenses. This includes but is not limited to, time away from work, expenses related to hotels and restaurant meals, and remodeling costs that go beyond direct damages definitively caused exclusively by BSH or the product itself. This warranty provides you with distinct legal entitlements, and it's possible that you possess additional rights that differ based on the state in which you reside.
Our claim assistance covers all Thermador products, including:
| Product name |
|---|
| Induction Cooktops |
| Induction Ranges |
| Speed Ovens |
| Wall Hoods |
| Blowers |
| Island Hoods |
| Wall Chimney Hoods |
| Gas Cooktops |
| Electric Cooktops |
| Rangetops |
| Warming Drawers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Thermador logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Thermador.