You may have many appliances from the Haier brand, but there is only one registration procedure for all products to commence the warranty claim steps. You are allowed to register what product you want.
You'll receive an invitation to establish an account, where you can securely store significant details, including your product registration history.
Your orders can be tracked by providing the reference number and email address.
You have the flexibility to initiate a return for a refund or replacement within the first 7 days following the delivery of your appliance to your home, and this can be done without any additional restocking or pickup charges. It is crucial to conduct a thorough inspection of your appliances for any signs of damage during this initial 7-day window.
For a refund to be processed, it's essential that all items being returned are in a condition suitable for resale. Once the product(s) have been picked up and assessed as meeting this criterion, a refund will be issued.
Once a return authorization number has been issued, a designated Haier delivery agent will get in touch with you to arrange the pickup of the product.
Haier has a polished support team that politely addresses your questions related to the products. Chatting and mailing options are on; you can pick either one.
If you have a penchant for traditional methods, they offer a toll-free phone number and a postal mailing address as well. There is an autonomous website for Canadian citizens.
During the warranty process, Haier may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
1-year limited warranty on refrigerators, microwave ovens, air conditioners, dehumidifiers
PO BOX 1780,
Rapid City, SD-57709,
USA.
The limited warranty is applicable to the initial buyer and any subsequent owner of products bought for residential use within the United States. In cases where the product is situated in an area without access to a Haier Appliances Authorized Servicer, you may be responsible for a trip charge, or you might need to transport the product to an Authorized Haier Appliances Service facility for servicing. In case of a product failure due to a defect in materials or workmanship, you have the option of receiving a replacement, repair, or a refund of the original retail price. If the unit is replaced, the new unit is covered for the remaining duration of your product's original one-year warranty. Haier Appliances reserves the right to either replace the product with one of the same or similar functionality and quality or provide a refund of the original retail price, depending on its discretion.
The warranty policy excludes coverage for various scenarios, including improper installation, product modifications, unreasonable use without adequate maintenance, and incidents like the replacement of house fuses or resetting of circuit breakers. Additionally, it doesn't apply to damage caused by corrosion in models lacking corrosion protection, issues resulting from incorrect power supply voltage, accidents, natural disasters such as fires or floods, or other unforeseeable acts. Furthermore, any incidental or consequential damage that may occur is not covered, especially if it happens after the product has been delivered.
Our claim assistance covers all Haier products, including:
| Product name |
|---|
| Refrigerators |
| Wall Ovens |
| Dish Washers |
| Air Conditioners |
| Dehumidifiers |
| Bath Fans |
| Smart Microwaves |
| Beverage Centers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Haier logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Haier.