The warranty claim can be made through phone or email. Fisher & Paykel will evaluate your warranty claim when you submit the proof of purchase.
Fisher & Paykel, or its Authorized Service Agent, has the authorization to perform any kind of repair or service on the defective products.
The warranty will be valid for products purchased for use in ordinary single-family homes and protects the original purchaser and any subsequent owner of the product.
In certain states, exclusion or limitation of incidental or consequential damages may not be permitted, thus the mentioned restriction or exclusion may not be applicable to you.
The limited warranty provides you with particular legal entitlements, and you may possess additional rights that differ depending on the state.
To save you valuable time, a collection of the most frequently asked questions has been assembled for your convenience.
1-year limited warranty for commercial use
2-year limited warranty on covered parts and labor
695 Town Center Drive, Suite 180,
Costa Mesa, CA-92626,
USA.
If you are having trouble contacting Fisher & Paykel, submit a claim here.
The warranty period spans two years from the date of purchase. During this time, they offer complimentary repairs for any defective parts of the product identified by their serial numbers, covering both material and labor costs. However, if you reside in Alaska, you are responsible for shipping the product to the service center or covering the travel expenses for the technician to your location. For products installed in vehicles, boats, or similar mobile units, the same two-year limited warranty applies. However, you must arrange and bear the costs for transporting the vehicle, boat, or mobile unit containing the product to the service center or covering the travel expenses of the technician to your location.
The warranty excludes coverage for service calls unrelated to product defects, addressing issues like faulty installation, user instruction, or routine maintenance tasks such as replacing light bulbs or resetting circuit breakers. It also does not cover user-induced faults, unauthorized modifications, or normal operational noise or vibrations. Additionally, defects stemming from factors outside of normal domestic use or adherence to the product's user guide, accidents, neglect, misuse, or natural disasters are not covered. Repair costs incurred by unauthorized repairers or travel fees to locations with limited access are not included. Furthermore, normal maintenance outlined in the product's user guide is not covered by the warranty.
Our claim assistance covers all Fisher & Paykel products, including:
| Product name |
|---|
| Ovens |
| Cooktops |
| Washing Machines |
| Dryers |
| Refrigerators |
| Drain Hose Kits |
| Grill Racks |
| Simmer Mats |
| Wok Stands |
| Water Filters |
| Stacking Kits |
| Blower Outlet Adapter |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fisher & Paykel logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fisher & Paykel.