• 11 Oct, 2023

To register a product in JennAir and claim warranty, you can follow these steps.

3 Simple Steps for JennAir Warranty Claim:

Step 1:

  • Enrolling your products is a straightforward way to address all issues, including warranty claims, services, and other concerns that you may have. The initial step involves registration, followed by two additional steps: the service plan and confirmation.

  • For registration, you'll need to provide your personal information and purchase details, including the location where you received the product, the delivery date, and the amount you paid.

  • If you find this process will take up too much of your time, simply hand over this task to our warranty valet team, and they will take care of it.

Step 2:

  • Delve into a selection of recommended accessories crafted to guarantee flawless installation, boost performance, and elevate the overall visual appeal.

  • If you need to cancel or reschedule this appointment, please reach out to the service company directly using the contact number found in the servicer information.

  • JennAir's factory-authorized technicians are exclusively responsible for all service appointments and repairs. On the day of your scheduled appointment, one of their technicians will be in touch to confirm the details.

Step 3:

  • Feel free to get in touch with the customer care unit to access a wide array of information, covering everything from product registration to user manuals, and tap into the resources that will enrich your overall buying journey.

  • Their committed experts can either secure the appointment you desire or provide assistance with troubleshooting.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 6pm (EST)

Contact Address

553 Benson Road,
Benton Harbor, MI-49022,

What is covered under the JennAir Warranty?

The limited warranty is effective from the date of purchase, provided that the major appliance is installed, operated, and maintained in accordance with the instructions either attached to the product or provided with it. Jenn-Air, a brand under Whirlpool Corporation or Whirlpool Canada, LP (referred to as "Jenn-Air" hereafter), will cover the cost of factory-specified replacement parts and repair labor to rectify any defects in materials or workmanship that were present at the time of purchase, or, at its sole discretion, replace the product. If your appliance is replaced, the new unit will be covered for the remaining duration of the original unit's warranty period. It's important to note that this limited warranty is applicable exclusively in the United States or Canada and only when the major appliance is used in the country where it was originally purchased. To be eligible for service under the limited warranty, proof of the original purchase date is required.

  • 2-year limited warranty on parts and labor

  • 3 to 5-year limited warranty on certain parts only

What is NOT covered under the JennAir Warranty?

The limited warranty excludes several scenarios and conditions, such as the use of the covered product in commercial, non-residential, or multiple-family settings, or in any manner that deviates from the provided user, operator, or installation instructions. It does not cover in-home instruction on product usage or services required to rectify improper product maintenance or installations that don't comply with electrical or plumbing codes. Additionally, it excludes consumable parts like light bulbs, batteries, air or water filters, and more. Defects or damage resulting from the use of non-genuine Jenn-Air parts or accessories are not covered, and neither are conversions of products from natural gas to propane gas. The warranty does not extend to damage from accidents, misuse, abuse, fire, floods, acts of God, or use with products not approved by Jenn-Air. It also does not cover repairs to address product damage or defects caused by unauthorized service, alterations, or modifications of the appliance. Cosmetic damage, including scratches, dents, chips, and other issues with appliance finishes, is only covered if it results from material and workmanship defects and is reported to Jenn-Air within 30 days. Discoloration, rust, or oxidation of surfaces due to caustic or corrosive environments, like high salt concentrations, moisture, humidity, or exposure to chemicals, are excluded. Any loss of food or medicine due to product failure is not covered. Costs related to pick-up or delivery are not part of the warranty, as this product is intended for in-home repair. Travel or transportation expenses for servicing in remote locations where an authorized Jenn-Air servicer is unavailable are not included. The warranty also excludes services or parts for appliances with original model/serial numbers removed, altered, or not easily determined. The warranty will not be applicable to the removal or reinstallation of appliances or built-in fixtures that are not easily accessible and may hinder the servicing, removal, or replacement of the product.

About JennAir

JennAir, headquartered in Benton Harbor, Michigan, specializes in the design and production of household appliances and fixtures. In its initial years, the company primarily concentrated on manufacturing and promoting industrial fans for a range of commercial and industrial purposes. However, in 1961, Jenn-Air's innovation came to the forefront when they integrated one of these fans into a cooktop range, thus pioneering the first self-ventilated downdraft range. As time progressed, the company broadened its product offerings to encompass a wide array of kitchen appliances, including microwave ovens, refrigerators, dishwashers, and smaller appliances like mixers and blenders.

Products of JennAir

Wall Ovens Cooktops Custom Cooktops Rangetops Dishwashers Compactors Warming Drawers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of JennAir logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of JennAir.