3 Simple Steps for The Galley Warranty Claim:

Step 1:

  • Customers can claim the warranty by contacting the Authorized Galley Dealer or by writing to the registered office address of The Galley.

  • Those who want to make the warranty claim must include their name, address, telephone number, model number, store, date of purchase, and a description of the problem, along with the original receipt.

Step 2:

  • Certain states may not permit the exclusion or limitation of incidental or consequential damages, thus the aforementioned restriction or exclusion might not be applicable to you.

  • This warranty provides you with particular legal entitlements, and you may also possess additional rights that differ depending on the state you reside in.

Step 3:

  • In addition to warranty claims, the customer support team can also be contacted for troubleshooting guidance, installation, or technical inquiries related to other matters. A brief form has to be filled out. There is a separate form for general inquiries.

  • Seller hereby disclaims all other warranties, expressed or implied, apart from those explicitly stated in this warranty document.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 5pm(CT)

Contact Address

12626 South Memorial Drive,
Bixby, OK-74008,

What is covered under the The Galley Warranty?

The Galley offers a Limited Lifetime Warranty, assuring that its products, when installed in residential settings, are free from manufacturing defects in materials and workmanship during normal use for the specified warranty period. The warranties cannot be transferred.

  • 1-year limited mechanical warranty on GALLEY water filtration

  • 5-year limited mechanical warranty on GALLEY ideal hot water tank

  • Limited lifetime warranty

What is NOT covered under the The Galley Warranty?

The warranty does not cover mechanical or finish issues arising from abuse, misuse, incorrect installation, inadequate maintenance (including failure to properly winterize the Tap in outdoor settings), improper cleaning, exposure to saltwater, or accidental damage like scuffs and scratches. The seller is not responsible for labor costs, removal and reinstallation expenses, shipping or postage fees, or injuries caused by a defective product. Additionally, the warranty does not permit reimbursement for incidental or consequential damages, such as loss of use or property damage, and the seller bears no responsibility for such damages.

About The Galley

Driven by a passion for addressing longstanding issues in kitchen functionality, The Galley was conceived by Roger Shollmier, an acclaimed kitchen designer. His vision aimed to revolutionize kitchen operations for the better. Thus began their journey. Roger installed the very first Galley Workstation in his own residence. Presently, The Galley offers a diverse range of highly functional, intelligent, and chic Ideal Workstations, WashStations™, Work&WashStations™, BarStations®, and Custom Workstations. These multifaceted setups allow users to prepare, cook, serve, entertain, and wash dishes all in one centralized area. Meticulously engineered and handcrafted in the USA, The Galley upholds unwavering standards of quality and service. Today, they stand at the forefront of kitchen innovation, setting new benchmarks for functionality and enjoyment.

Products of The Galley

Workstations Taps Dressers Drying Racks Wash Bowls Cutting Boards Half Sheet Pans

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of The Galley logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of The Galley.