3 Simple Steps for Lecavist Warranty Claim:

Step 1:

  • Lecavist recommends you to register your product by giving details such as your name, email, phone number, address, city, state, country, zip code, product, location, and date of purchase, and SKU or variant.

  • Before returning the damaged or non-damaged products, you must inform the manufacturer about receiving damaged products or returning non-damaged products via email. No sale items or gift cards are accepted.

Step 2:

  • A return shipping label is provided with instructions after they accept your return. The return time frame for non-damaged products is 30 days. Within this duration, the products must be sent in unworn or unused, with tags, and in their original packaging with a receipt or proof of purchase attached.

  • The manufacturer will notify you about the status of your refund, whether it is rejected or approved, once the return is inspected. You will receive an automatic refund to your original payment method.

Step 3:

  • Please keep in mind that it may require some time for your bank or credit card company to process and complete the refund transaction.

  • The quickest method to obtain the desired item is to return the current one. Once the return is approved, you can proceed to make a separate purchase for the new item. The customer is responsible for covering the shipping costs.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support

support@osassaustralia.zendesk.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+61 1300 20 29 49

Mon-Fri: 9am - 5pm

Contact Address

16A Dandarbong Avenue,
Carlingford, NSW -2118,
Australia.

What is covered under the Lecavist Warranty?

Lecavist offers a warranty guaranteeing that all products manufactured by them will be devoid of defects in materials or workmanship. Within the warranty period, any defective products will either undergo repair or replacement.

  • 2-year warranty

What is NOT covered under the Lecavist Warranty?

The warranty excludes coverage for the wear parts of the product, as well as any issues or damage arising from several factors. These include superficial deterioration resulting from the normal wear and tear of the product, defects or deteriorations caused by the product's contact with food or liquids, and corrosion induced by rust. Additionally, the warranty does not cover any unauthorized incidents, abuse, improper use, modifications, dismantling, or repairs. It also excludes improper maintenance operations, non-compliant use of the product, or connection to an incorrect voltage. Furthermore, any use of accessories not supplied or approved by the manufacturer is not covered under the warranty.

About Lecavist

The inception of the Lecavist wine cooling range originated from a French individual's deep love for wine and a vision to offer every household the perfect cellar conditions for their wine collection. With options ranging from sleek and compact fridges suitable for small apartments to larger cabinets catering to avid collectors, Lecavist ensures there's a wine fridge to suit every home. Drawing inspiration from the underground cellars found in traditional French residences, the Lecavist range recreates the cool and humid environment ideal for wine storage, allowing flavors and aromas to mature gracefully over time. Utilizing advanced refrigeration technology, Lecavist provides Australian households with precise cooling and protective features, elevating the wine-drinking experience.

Products of Lecavist

Service Wine Fridges Beverage Fridges Retro Wine Fridges Professional Wine Fridges Petite Wine Fridges

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lecavist logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lecavist.