The warranty claim with KALDEWEI has to be made by informing them about defects that you have found, with the attachment of the guarantee card and the original proof of purchase.
Not more than four weeks from the date the defect has been discovered should be taken by you to report to KALDEWEI. The complaint must be submitted in writing.
The date of purchase printed on the guarantee card will be confirmed by the dealer. KALDEWEI provides no way to extend or stretch your warranty period although you make a successful warranty claim following the rules set up in the guarantee policy.
The guarantee is applicable solely to products installed within the territory of the European Union and the European Economic Area.
This guarantee does not grant the buyer any further entitlement, such as compensation for damages or losses of any kind, reimbursement for installation and removal expenses, or covering the expenses of delivering a replacement product.
You do not have to look for others when the customer support team is equipped with all the answers that you want for your questions.
48-month warranty on whirl system
30-year manufacturer warranty
Kings Hall, St Ives Business Park,
Parsons Green St Ives, Cambridgeshire-PE27 4WY,
United Kingdom.
Let Warranty Valet assist you in claiming Kaldewei warranty hassle-free.
The warranty will be valid under the condition that a certified contractor has installed the product in accordance with the applicable guidelines, encompassing safety instructions and installation directives. It is contingent upon the appropriate usage and maintenance of both the product and its enamel coating, which includes the easy-clean feature. This warranty exclusively covers defects in the enamel surface resulting from design or manufacturing flaws attributable to the manufacturer, impacting the functional characteristics of the products.
The guarantee will become void if any modifications are made to the product or if KALDEWEI accessories are installed by individuals who are not appropriately qualified, as outlined previously. It also excludes coverage for any fittings or damages resulting from improper installation. Furthermore, the guarantee does not extend to instances where the product is utilized for purposes other than its intended use. Specifically, the whirl system warranty excludes any alterations or additions of components not originating from KALDEWEI.
Our claim assistance covers all Kaldewei products, including:
| Product name |
|---|
| Baths |
| Showers |
| Washbasins |
| Enamel Sets |
| Shower Hoses |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kaldewei logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kaldewei.