3 Simple Steps for The Brick Warranty Claim

Step 1:

• The Brick has warranties and protection plans for furniture, mattresses, adjustable bases, appliances, and electronics.

• They provide the warranty claim service for individuals who have purchased The Brick extended warranty.

Step 2:

• Clients who are not experiencing proper sleep on the newly purchased mattress set can exchange the existing product and receive a new mattress set only once within the provided 90-day period from pickup or delivery.

• The 180-day time period for exchange applies to the mattress protector that comes with your sleep set.

• Refunds for all decorative accessories, artwork, area rugs, and lamps will be processed within seven days.

• You need to return the items to your nearest location, and they should be in the same condition as when you received them from the seller.
  

Step 3:

• Kindly fill in the form, which has vital fields such as your name, email, phone, sales order number, residential address, and a comment box.

• Under the form, you have the opportunity to explore the various topics covered in the Help Center section.

• The manufacturer’s first-year warranty covers defects such as premature cracking, warping, or peeling of finishes on leather and wood, electronic component issues, moving parts, mechanism and frame failures, faulty joints and springs in mattresses, sleeper mechanism issues, and stitching or seam separation.

• During the warranty process, The Brick may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period, which is 4 or 5-year electronics and total appliances and furniture, respectively.
  

The Brick Warranty Period:

• The Brick offers a 5-year warranty on appliances and furniture and a 4-year warranty on electronics