Take advantage of the product registration service to unlock a range of benefits, including expedited customer support, exclusive warranty extension offers, and additional perks.
Please ensure that you submit the service request or report any loss within 7 calendar days from the time of discovery or experience, as applicable. Failure to comply with this requirement may lead to the rejection of your request.
Familiarize yourself with the warranty terms and conditions. This can help you understand what is covered, how long the warranty lasts, and whether there are any particular limits or exceptions.
In the event of a warranty claim, gather all relevant documentation, such as the original purchase receipt, warranty card, and product information.
Prior to submitting a service request, you may be required to follow a set of troubleshooting steps. Please make sure to follow these troubleshooting steps before proceeding with the request registration.
Get in touch with their customer support team to claim the warranty process at ease.
1-year warranty
189 Technology Drive,
Irvine, California-92618,
USA.
The warranty applies to any defects in materials or workmanship for the original purchaser of a TCL product when acquired as new from an authorized TCL brand product dealer in the United States, provided it is accompanied by this warranty statement.
Regular inspections, maintenance, repairs, and part replacements necessary for normal wear and tear. Improper use or misuse, which includes but is not limited to using this product for purposes other than its intended use or not following TCL's instructions for usage and maintenance. Flaws arising from using the product with accessories that have not been approved by TCL for use with this particular product. TCL will not assume responsibility for any repairs resulting from the use of third-party component parts or services that are determined to be the cause of the product's defect or damage. TCL cannot be held accountable for any issues arising from the improper usage of the battery, including failure to follow the specific instructions provided by the manufacturer as outlined in the product user manual. Opening sealed devices, such as batteries, is strictly advised against as it may lead to personal injury and/or damage to property. TCL shall not be held liable for any damages or losses resulting from accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations, or any other causes that are beyond the control of TCL.
Our claim assistance covers all TCL products, including:
| Product name |
|---|
| Mini-LED TVs |
| QLED TVs |
| Sound Bars |
| Air Purifiers |
| Dehumidifiers |
| Chest Freezers |
| Compact Refrigerators |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TCL logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TCL.