• 24 Jun, 2023

To register a product in TCL and claim warranty, you can follow these steps.

3 Simple Steps for TCL Warranty Claim:

Step 1:

  • Visit the official TCL site and login to your account .

  • Please ensure that you submit the service request or report any loss within 7 calendar days from the time of discovery or experience, as applicable. Failure to comply with this requirement may lead to the rejection of your request.

  • Kindly provide the necessary information detailing the issue you are currently facing.

Step 2:

  • Please attach a copy of the purchase invoice for the respective product.

  • Familiarize yourself with the warranty terms and conditions. This can help you understand what is covered, how long the warranty lasts, and whether there are any particular limits or exceptions.

  • In the event of a warranty claim, gather all relevant documentation, such as the original purchase receipt, warranty card, and product information.

Step 3:

  • Prior to submitting a service request, you may be required to follow a set of troubleshooting steps. Please make sure to follow these troubleshooting steps before proceeding with the request registration.

  • Get in touch with their customer support team to claim the warranty process at ease.

Phone Number


Monday - Friday 9 AM - 12AM, ET. Saturday - Sunday 9 AM - 6 PM, ET

Contact Address

TCL Communication Technology,

What is covered under the TCL Warranty?

The warranty includes the expenses for repairing or replacing (including both labor and spare parts). Accidental damage, flaws in materials or craftsmanship, or electrical malfunctions. Kindly visit the official website to know more about their warranty terms and conditions.

  • TCL offers a 1 year limited warranty on selected TCL devices that are found to be defective in materials or workmanship upon submission

What is NOT covered under the TCL Warranty?

Regular inspections, maintenance, repairs, and part replacements necessary for normal wear and tear. Improper use or misuse, which includes but is not limited to using this product for purposes other than its intended use or not following TCL's instructions for usage and maintenance. Flaws arising from using the product with accessories that have not been approved by TCL for use with this particular product. TCL will not assume responsibility for any repairs resulting from the use of third-party component parts or services that are determined to be the cause of the product's defect or damage. TCL cannot be held accountable for any issues arising from the improper usage of the battery, including failure to follow the specific instructions provided by the manufacturer as outlined in the product user manual. Opening sealed devices, such as batteries, is strictly advised against as it may lead to personal injury and/or damage to property. TCL shall not be held liable for any damages or losses resulting from accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations, or any other causes that are beyond the control of TCL.

About TCL

TCL is a leading global brand known for its innovative consumer electronics. With a diverse product lineup, TCL offers cutting-edge televisions, smartphones, audio devices, home appliances, and more. According to OMDIA’s 2022 Global TV sets report, TCL is the #2 TV brand in the world. Combining advanced technology, stylish designs, and affordability, TCL products cater to the needs of modern consumers. The brand's commitment to quality and user experience has earned TCL a loyal customer base worldwide, making it a trusted choice for reliable and feature-rich electronic devices.

Products of TCL

TCL 55-inch 4K Ultra HD Smart LED TV Portable Bluetooth Speaker Alto Soundbar AMOLED display TCL Elite Series Gaming Monitor

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
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    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TCL logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TCL.