3 Simple Steps for TCL Warranty Claim
Step 1:
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Register your product to simplify warranty claim processing, gain access to exclusive warranty extension offers, and enjoy expedited customer support for any product-related issues.
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Please ensure that you submit the service request or report any loss within 7 calendar days from the time of discovery or experience, as applicable. Failure to comply with this requirement may lead to the rejection of your request.
Step 2:
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Familiarize yourself with the warranty terms and conditions. This can help you understand what is covered, how long the warranty lasts, and whether there are any particular limits or exceptions.
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In the event of a warranty claim, gather all relevant documentation, such as the original purchase receipt, warranty card, and product information.
Step 3:
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Prior to submitting a service request, you may be required to follow a set of troubleshooting steps. Please make sure to follow these troubleshooting steps before proceeding with the request registration.
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Get in touch with their customer support team to easily claim the warranty process. Televisions, soundbars, projectors, appliances, mobile devices, and headphones each have separate phone numbers for warranty claims based on the specific product, and you can get all contact numbers there.
TCL Warranty Period:
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1-year warranty
TCL Contact Information:
Contact Address
189 Technology Drive,
Irvine, California-92618,
USA.
What is covered under the TCL Warranty?
TCL warranty policy applies to:
- The warranty covers defects in materials or workmanship for TCL products.
- It applies to the original purchaser when the product is acquired as new.
- The product must be purchased from an authorized TCL dealer in the United States and include the warranty statement.
What is NOT covered under the TCL Warranty?
TCL warranty does not apply to:
- The warranty does not cover regular inspections, maintenance, repairs, or part replacements due to normal wear and tear.
- Improper use, misuse, or failure to follow TCL's instructions for usage and maintenance are excluded.
- Flaws from using unapproved accessories or third-party components are not covered, and TCL disclaims responsibility for resulting defects or damage.
- Issues related to improper battery usage or failure to follow manufacturer instructions are excluded, including opening sealed devices like batteries.
- TCL is not liable for damages or losses caused by accidents, improper ventilation, or voltage fluctuations beyond their control.
Products of TCL:
Our claim assistance covers all TCL products, including:
| Product name |
|---|
| Mini-LED TVs |
| QLED TVs |
| Sound Bars |
| Air Purifiers |
| Dehumidifiers |
| Chest Freezers |
| Compact Refrigerators |
| Projectors |
| Mobile Devices |
| Headphones |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TCL logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TCL.