3 Simple Steps for Xerox Warranty Claim
Step 1:
-
To initiate your warranty claim with Xerox, you need to complete the product registration process. This step ensures that you stay informed about occasional exclusive offers, including machine and software upgrades for Xerox products and services.
-
The registration form requires you to provide essential details such as the serial number, company name, date of purchase, address, city, postal code, name, and email address. If you need assistance locating the serial number, a helpful video tutorial is available on YouTube.
Step 2:
-
Xerox aims to address issues with products under warranty by offering various solutions such as telephone support, onsite repairs, free service, product replacement, or refund. If a refund is issued, it may include a reasonable deduction for the product's usage.
-
You can contact their support team for warranty assistance. If telephone support does not resolve the issue, you will be able to access warranty repair services through Xerox or its authorized service representatives.
Step 3:
-
In case any issues arise with your Xerox product during the warranty period, kindly navigate to the support section on the Xerox website and adhere to the provided instructions.
-
This warranty grants you certain legal entitlements, and you may additionally possess varying rights depending on your state, province, or country.
Xerox Warranty Period:
-
1-year standard manufacturer warranty on D35 Scanner, D35wn Scanner, Duplex Portable Scanner
-
3-year standard manufacturer warranty on FD70 Scanner, W110 Scanner, and W130 Scanner
Xerox Contact Information:
Phone Number
USA:+1-866-242-7451
Other Countries
Canada:
+1-866-242-7451 UK:
+44-0370-9005501 India:
+91-12433-71000 Ireland:
+353-08-189-25050 France:
+33-0-82-50-12-013 Saudi Arabia:
+966-8-00124-9922 Mexico:
+52-0180-0009-3769 South Africa:
+27-080-011-7843
+1-866-242-7451 UK:
+44-0370-9005501 India:
+91-12433-71000 Ireland:
+353-08-189-25050 France:
+33-0-82-50-12-013 Saudi Arabia:
+966-8-00124-9922 Mexico:
+52-0180-0009-3769 South Africa:
+27-080-011-7843
Contact Address
201 Merritt 7,
Norwalk, Connecticut-06851,
USA.
What is covered under the Xerox Warranty?
Xerox warranty policy applies to:
- The warranty covers repairing or replacing hardware failures due to regular use or manufacturer defects.
- It is valid in both the United States and Canada.
- If the product is irreparable or cannot meet the manufacturer's standards, a comparable or superior replacement will be provided.
What is NOT covered under the Xerox Warranty?
Xerox warranty does not apply to:
- The warranty applies only to damages caused by defects in materials or workmanship, excluding issues like misuse or abuse.
- It will not cover damage resulting from accidents, theft, or exposure to inappropriate conditions.
- The warranty is void if the product is modified or improperly maintained.
- The warranty does not extend to failure due to neglect or lack of proper care.
Products of Xerox:
Our complete claim assistance covers all Xerox products, including:
| Product name |
|---|
| Home Office Printers |
| Office Laser Printers |
| Scanners |
| Laser Printers |
| Wireless Printers |
| Home Office Printers |
| Multifunction Copiers |
| Digital Presses |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Xerox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Xerox.