• 24 Jun, 2023

In order to register and apply for a warranty on a product manufactured by the Xerox brand, the following steps must be completed.

3 Simple Steps for Xerox Warranty Claim:

Step 1:

  • Make sure you have all the info you need, like the model, serial number, when you bought it, and the proof of purchase. Go to the Xerox website with a web browser and look for the warranty info for your product.

  • Find the product registration page and click on the registration link. Fill out the registration form and make sure you've filled it out correctly. Double-check the info and click the "Submit" button or "Register" to be done.

Step 2:

  • Upon successful registration of your product, you may receive a verification email or notification.

  • Please save a copy of this confirmation email or take note of any registration number you have provided.

  • This will serve as evidence of registration and can be helpful if you wish to apply for warranty coverage in the future.

Step 3:

  • If you experience any problems with your Xerox product while under warranty, please visit the support section of the Xerox website and follow the instructions provided.

  • Provide the necessary information regarding the issue and the registered product.

  • The customer service team of Xerox will assist you in the warranty claim procedure.

Phone Number


Monday - Friday: 08:00am - 08:00pm Eastern Time

Contact Address

Xerox Corporation
201 Merritt 7
Norwalk, CT 06851-1056

What is covered under the Xerox Warranty?

The warranty provided by the Xerox brand typically covers material and workmanship defects for their products. It may also cover the cost of repairs or replacements of defective components during the warranty period.
For more information on the warranty and its terms, please refer to the warranty documentation or contact customer support.

  • Xerox is committed to excellence in after-sales support and services.

  • Their policy is to support a product for a minimum of 5 years after it goes out of production.

What is NOT covered under the Xerox Warranty?

Exclusions from the warranty under the Xerox brand may differ, but common exclusions include: · Damage caused by abuse, carelessness, or unauthorized changes · Consumable parts such as toner cartridges · Repairs required for non-XEROX products or software For more detailed information, see the specific terms and conditions of warranty under the terms and conditions of the Xerox warranty.

About Xerox

Xerox has a long and storied history in document management and print solutions. Its innovative technology and dependable products have enabled businesses to operate more efficiently and sustainably, and are trusted by millions of customers around the world. As a result, Xerox remains at the forefront of innovation and quality in the industry. Xerox products and services have received some of the industry’s top honors "BLI 2023-2024 Pace Setter Award" in Healthcare.

Products of Xerox

Xerox WorkCentre 6515 Phaser 3330 VersaLink C405 AltaLink C8035 DocuMate 3125 ColorQube 8580.

Melissa Clifford

Warranty Claim Specialist

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Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Xerox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Xerox.