Step 1:

  • Epson provides you with a seamless warranty claim experience, first of all, you will have to register your product on their website.

  • Immediately after entering their product registration page. You will be provided with four diverse options namely personal / home, business, reseller/integrator and education. 

  • Provide them with your first name, last name and email address on the tab and proceed to the next step.

  • Next, upload the unique product serial number with other necessary details and documents to register the product successfully.

Step 2:

  • Before applying for the Epson warranty claim, make sure that the product is defective. Use user documentation for the purpose and always prefer original Epson supplies and consumables.

  • You can either go directly to any authorized Epson service center or can apply online on their official website through forms.

  • In either method, you will be asked for an accurate serial number, product model along with the proof of purchase like receipts and date to finalize the warranty period, which differs with product and region.

  • They will take over from there and update you on the eligibility of your Epson warranty claim.

Step 3:

  • Epson offers technical assistance through electronic and telephone services for all your concerns, from warranty claims to even finding service centers at your approach.

  • Their specialty lies in providing special focus and having a dedicated support team for each of their products.

  • Please do check the documentation included with your product, which will mostly have a solution for all your minor issues. Then contact their support if you cannot figure out the issue.

  • During the warranty process, Epson may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.

Epson Warranty Period:

  • Epson provides a 1-year warranty for replacement or repair, covering labor costs and necessary replacement parts

  • Additionally, the Epson Cover Plus extended warranty offers coverage for up to 5 years from the purchase date and can be obtained at any time before the standard warranty expires

Epson Contact Information:

Phone Number

+1-800-444‑1527

Mon‑Fri: 7 am ‑ 4 pm (PT)

Contact Address

Los Alamitos,
3131 Katella Ave,
United States.

Chat or Submit a Claim

If you are having trouble contacting Epson, submit a claim here.

What is covered under the Epson Warranty?

Epson warranty will be valid for:

  • Defects in materials and workmanship
  • Sub-products like ink cartridges and batteries

What is NOT covered under the Epson Warranty?

Epson warranty is not for the:

  • Serial number removed or altered
  • Scratched external plastic
  • Damage from refilled supplies/consumables
  • Product partially, or totally disassembled without valid reason
  • Damage from inappropriate tests, installation, or maintenance
  • Product misused or modified without authorization

Products of Epson:

Our claim assistance covers all Epson products, including:

Product name
Printers
Expression Home XP-4205 All-in-One Printer
Expression Home XP-4105 Small-in-One Printer
WorkForce WF-2950 All-in-One Printer
WorkForce Pro WF-3820 Printer
Projectors
EpiqVision Flex CO-W01 Portable Projector
EX3280 Projector
Home Cinema 1080 3LCD 1080p Projector
PowerLite 982W
PowerLite L200X Long-Throw Laser Projector
Scanners
Perfection V19 II
Epson DS-C480W Wireless Compact Desktop Document Scanner
WorkForce ES-400 II Document Scanner
Epson DS-530 II

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Epson logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Epson.