PlayStore & App Store
Before beginning, confirm that your appliance's issue is a result of a manufacturing flaw in materials or workmanship. The warranty specifically excludes damage caused by negligence, physical impacts, improper use or handling (different from those specified in the user manuals), incorrect installations, or normal wear and tear.
Ensure you have your original dated sales receipt or digital order confirmation ready; the warranty period typically starts from the date indicated on the purchase invoice.
Note that Taurus appliances are intended for domestic use only; if a product is used in a professional or commercial environment, the standard warranty coverage may be significantly reduced or voided.
span style="font-size: 1rem;">You must provide your Order Number or invoice details along with a detailed description of the fault, such as "heating element failure" or "motor malfunction."
High-quality photographs or videos of the defect are required for assessment. This helps the technical team determine if the unit can be troubleshot remotely or if it needs to be sent to a service center for professional repair.
If the digital claim is approved, the company will, at its discretion, repair the unit free of charge or provide a comparable replacement for defects appearing within the established protection window.
Once the team authorizes a solution, follow the provided instructions carefully; for confirmed manufacturing defects, the return process is typically free of charge, ensuring your smart home gear is restored to peak performance.
Standard Domestic Appliances: 3 Years
Smart Home Appliances, S.L., Barcelona, Spain
Let Warranty Valet assist you in claiming taurus warranty hassle-free.
These are covered in Taurus Home's warranty policy
These are NOT covered in Taurus Home's warranty policy
Our complete claim assistance covers all taurus products, including:
| Product name |
|---|
| Mycook Kitchen Robots |
| Cooking & Household |
| Cleaning & Care products |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of taurus logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of taurus.