3 Simple Steps for Targus Warranty Claim

Step 1:

  • Targus accepts the products that did not satisfy you and when the products are returned within thirty days from the shipment date. Using the return portal, you can make a return request before returning the products.

  • The products bought from any third-party websites other than the official website of Targus cannot be returned to Targus. Instead of contacting them, you can directly get in touch with the place where you bought the products.

  • You will be notified about the refund being credited to your credit card statement within a period of 10 to 14 business days.

Step 2:

  • Registration must be done initially for the warranty claim process. You have to provide your name, email, and serial number of the product in the registration form. When you register your product, it grants you access to special offers and customer appreciation programs.

  • Your warranty claiming process will be easy if you show your proof of purchase and return your product to Targus for the verification of warranty coverage. In case the products get damaged or lost during transportation, Targus will not be answerable for such incidents.  

Step 3:

  • The customer service team has covered all topics. If you have any doubts about anything, feel free to reach out to them for resolution. They are available from Monday to Friday.

  • The means of contacting them are bifurcated into four types: Email, Live Chat, Online Q&A, and phone.

  • During the warranty process, Targus may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2 or 3-year limited warranty period.

Targus Warranty Period:

  • 2-year limited warranty on power adapters

  • 3-year limited warranty on CD/DVD carrying cases

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Targus Contact Information:

Email Support

[email protected]

Phone Number

+1-877-482-7487

Mon-Fri: 7am - 4pm(PST)

Contact Address

1211 N Miller Street
Anaheim, CA-92806,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Targus warranty hassle-free.

What is covered under the Targus Warranty?

Targus warranty policy applies to:

  • Non-Transferable Warranty: The limited warranty applies exclusively to the original end purchaser and is non-transferable.
  • Defects in Workmanship and Materials: Targus warrants that the specified products will be free from defects in workmanship and materials during normal use for a designated duration.
  • Warranty Start Date: The warranty period begins on the date of your original purchase.
  • Coverage Period: The warranty covers defects for the duration specified for each product.
  • Exclusivity: Only the original purchaser is eligible for warranty claims; no transfers to other parties.

What is NOT covered under the Targus Warranty?

Targus warranty policy not applies to:

  • The limited warranty does not cover regular wear and tear resulting from product use.
  • It excludes damage caused by misuse, neglect, mishandling, accidents, abuse, abnormal use, or events beyond human control (e.g., floods, earthquakes).
  • The warranty is void if the product is used for purposes other than its intended function.
  • Damage from unauthorized repairs, maintenance, modifications, or alterations is not covered.
  • Products not manufactured by Targus or those acquired from third-party sellers on online sales auction platforms are not eligible for warranty coverage. Confirmations from such platforms are not valid for warranty verification.

Products of Targus:

Our claim assistance covers all Targus products, including:

Product name
Laptop Bags
Tablet Cases
Cooling Pads
Power Adapters
Screen Protectors
Cable Locks

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Targus logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Targus.