Step 1:

  • Tappan does not follow any registration method for their products so for any inquiries contacting customer support is enough. They are ready to remove the hurdles between you and the products purchased from them.

  • Alternatively, you can rely on our skilled and talented warranty valet staff members to help resolve your issues. We have successfully solved many problems in claiming warranties.

Step 2:

  • To access Tappan's services, you need an account and a password. However, only individuals who are 18 years of age or older are eligible to open an account.

  • Tappan holds the authority to manage deliveries to destinations within the United States. Shipping and handling charges, along with any relevant sales or use taxes, will be included by Tappan as required.

  • Tappan reserves the right to cancel or reject your order if it is placed at an incorrect price. If you have already made a payment, a refund will be processed.

Step 3:

  • Whether you're eager to expand your knowledge, facing a challenge, or seeking answers to your questions, they are here to assist you in finding the solutions you seek.

  • Go to their website which will provide you with details about the products manufactured, terms and conditions, and privacy policies.

  • During the warranty process, Tappan may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.

Tappan Warranty Period:

  • 1-year limited warranty

Tappan Contact Information:

Phone Number

+1-800-265-8352

Mon-Fri: 8:30am - 8pm (EST)

Contact Address

10200 David Taylor Drive,
Charlotte, NC-28262,
USA.

Chat or Submit a Claim

If you are having trouble contacting Tappan, submit a claim here.

What is covered under the Tappan Warranty?

The limited warranty is valid for one year from the initial purchase date, during which Electrolux will cover all expenses related to repairing or replacing any faulty components of the appliance, provided that the appliance is installed, used, and maintained in accordance with the provided instructions. It's important to retain your receipt, delivery slip, or any other suitable payment record to establish the warranty period in case service is needed. Please note that this warranty is applicable exclusively in the USA and Canada. In the USA, your appliance is under the warranty of Electrolux Major Appliances North America, a division of Electrolux Home Products, Inc.

What is NOT covered under the Tappan Warranty?

The warranty exclusions are as follows: The warranty does not apply to products with original serial numbers that have been removed, altered, or are not easily discernible. It also does not cover products that have been transferred from the original owner to another party or taken outside the USA or Canada. Rust on the unit's interior or exterior is not covered. Products purchased "as-is" are exempt from this warranty, as is any food loss resulting from refrigerator or freezer malfunctions. Appliances used in a commercial setting are not covered, nor are service calls that do not pertain to material or workmanship defects, or for appliances not used in ordinary household settings or not in compliance with provided instructions. Service calls to correct appliance installation or provide usage instructions are excluded. Expenses incurred to make the appliance accessible for servicing, such as removing trim, cupboards, shelves, etc., not originally part of the appliance when shipped from the factory, are not covered. Service calls for repairing or replacing appliance light bulbs, air filters, water filters, other consumables, or cosmetic parts like knobs, handles, are not covered. Surcharges, including after-hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expenses for service calls to remote areas, such as the state of Alaska, are not included. Damages to the appliance or home finish during installation, including floors, cabinets, walls, etc., are not covered. Finally, damages caused by unauthorized service companies, the use of non-genuine Electrolux parts or parts obtained from unauthorized service companies, or external factors like abuse, misuse, inadequate power supply, accidents, fires, or acts of nature, are also excluded from the warranty.

Products of Tappan:

Our claim assistance covers all Tappan products, including:

Product name
Top Freezer Refrigerator
Electric Ranges
Gas Ranges
Built-in Dishwashers
Over the Range Microwave Ovens

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Tappan logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Tappan.