3 Simple Steps for Eureka Warranty Claim

Step 1:

• Provide your name, phone number, Email, address, state, zip code, model and serial number, and purchase date to get registered in the registration form.

• Furthermore, the registration steps will help you get improved service and notification about any product updates you may have.

• Your warranty rights will not be diminished if you have failed to complete and submit the form duly. 

• Eureka has selected encompass as the exclusive supplier of parts and accessories for your product.

Step 2:

• A Return Material Authorization (RMA) number is needed for all returns, which is available on the official website.

• For further assistance, kindly pick up your phone and call them. Its validity is for fifteen days.
  

• Every return must undergo inspection and approval before any credit is granted.

• Returns that do not meet the approval criteria will be returned to the customers at their own cost.

• Refunds are not applicable to special order items, shipping, and handling costs. Please include the original invoices along with the RMA number inside the package.

Step 3:

• If you want your questions or issues to be resolved, the customer team is ready to back you up. 

• You will be able to speak to them over the phone or email, and they are also available on social media.

• Utilize their Frequently Asked Questions (FAQs) page to promptly find solutions to your issues with the products regarding the Eureka warranty claim.

• During the warranty process, Eureka may provide you with one of the following solutions: a warranty replacement or warranty service during the warranty period. The warranty period can be 2, 3, or 5 years, depending on the model.
  

Eureka Warranty Period:

• Eureka provides a 2-year limited warranty on its Innova Cordless Stick vacuums

• The Innova Upright vacuums are backed by a 5-year limited warranty