You can't claim your warranty unless your product is registered. Register your product by providing your personal information, such as your name, email, and residential address, along with the model and serial number, and the date when you purchased the product.
The model number and serial number or manufacturer's code can be found on the sticker affixed to the machine or on the registration form included in the box. Not filling out this form doesn't reduce your product warranty rights.
During the warranty process, Oreck may provide you with one of the following solutions: a warranty replacement or warranty service during a warranty period that may be 1, 5, or 10 years.
If you find yourself dissatisfied with your Oreck product for any reason, don't hesitate to reach out to their toll-free Customer Care team. They will provide you with instructions and help you get started with a complimentary return label.
You have a 30-day window to return your purchase from the original transaction date. When returning a product purchased on the official website, rest assured it's both convenient and completely free for you, as Oreck takes care of the return costs.
Oreck expects the product to be in its original condition as it was received. Please allow a period of 4 weeks from the date they receive the merchandise for the full refund or credit to be processed.
Although you are not sure about the model number, you will be assisted by customer care to find the parts that need to be replaced, as well as bags and accessories. They are skilled, talented, and experienced.
You will receive a response from them within one or two business days and a few details to be filled in the form provided below.
1-year limited warranty on revolving roller brush for residential use only
5-year limited warranty on vacuums
10-year limited warranty on housing
565 Marriott Drive, Ste 300,
Nashville, Tennessee-37214,
USA.
Oreck Manufacturing Company provides the following limited warranty for this product, but only if it was initially bought for personal residential use, not for resale, either directly from Oreck or from an Oreck Authorized Retail Dealer. Oreck will, at no cost, repair or replace any part found to be defective in material or workmanship from the date of purchase, exclusive to the original purchaser. This limited warranty specifically applies to standard domestic usage. To validate Oreck's limited warranty, you must retain proof of purchase from either Oreck or an Oreck Authorized Retail Dealer for this product. Oreck's liability for any costs you may incur due to this statement of limited warranty is restricted to the amount paid for this product at the time of the original purchase.
The limited warranty does not cover any part that has been subject to accidents, abuse, commercial use, alterations, misuse, or damage caused by acts of nature. It also doesn't apply if the product is used with voltages different from those indicated on the serial number displayed on the product, or if the product is serviced by anyone other than Oreck or an authorized Factory Service Center. Oreck does not authorize any individual or representative to provide or imply any other warranty terms with the sale of this product. If you purchase this product from a source other than Oreck, it's considered "AS IS." This means that Oreck provides no warranty, and you, not Oreck, assume full responsibility for the quality and performance of the product, including all costs associated with necessary servicing or repairs for any defects. Oreck shall not be held liable for any direct, indirect, consequential, or incidental damages resulting from the use or inability to use this product. Please note that some states may not allow the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply to you.
Our claim assistance covers all Oreck products, including:
| Product name |
|---|
| Upright Vacuums |
| Handheld Canister Vacuums |
| Vacuum Bundles |
| Air Purifiers |
| Replacement Filters |
| Air Purifier Bundles |
| Orbiters |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oreck logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oreck.