TAG Heuer has no official product registration so contact the customer care team by email, phone, or make an in-store visit to begin the warranty claiming process.
Once you scroll down, choose a service center from among the hundred TAG Heuer-authorized service centers for repairs.
When you establish an account and complete the online registration for your watch on MyTAGHeuer, you'll receive a complimentary warranty extension of an extra three years for eligible models.
If, for any reason, you are dissatisfied with the products, they will happily process your merchandise return.
Products should be returned within thirty days and must be in their original condition with the original packaging.
Any approved return of unused products will be refunded in the same currency and via the same payment method initially used for the purchase.
Their team of watchmaking experts will conduct a quality assessment for each returned item.
Items that do not adhere to the return policy guidelines will be declined and promptly returned to the customer. You will receive an email notification regarding the status of your return.
You can track your order by either creating an account on the official website or simply logging in, provided that you already have an account. If you require further information, please contact the customer care team.
Feel free to visit the official page to delve into their most recent collections, including timepieces and smartwatches.
During the warranty process, TAG Heuer may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year limited warranty period.
2-year limited warranty
966 South Springfield Avenue,
Springfield NJ-07081,
USA.
If you are having trouble contacting TAG Heuer, submit a claim here.
TAG Heuer warranty applies to:
TAG Heuer warranty will be null and void:
Our claim assistance covers all TAG Heuer products, including:
Product name |
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TAG Heuer Carrera |
TAG Heuer Aquaracer |
TAG Heuer Formula 1 |
TAG Heuer Monaco |
TAG Heuer Autavia |
TAG Heuer Link |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TAG Heuer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TAG Heuer.