TAG Heuer has no official product registration so contact the customer care team by email, phone, or make an in-store visit to begin the warranty claiming process.
Once you scroll down, choose a service center from among the hundred TAG Heuer-authorized service centers for repairs.
When you establish an account and complete the online registration for your watch on MyTAGHeuer, you'll receive a complimentary warranty extension of an extra three years for eligible models.
If, for any reason, you are dissatisfied with the products, they will happily process your merchandise return. Products should be returned within thirty days and must be in their original condition with the original packaging.
Any approved return of unused products will be refunded in the same currency and via the same payment method initially used for the purchase. Their team of watchmaking experts will conduct a quality assessment for each returned item.
Items that do not adhere to the return policy guidelines will be declined and promptly returned to the customer. You will receive an email notification regarding the status of your return.
You can track your order by either creating an account on the official website or simply logging in, provided that you already have an account. If you require further information, please don't hesitate to contact the customer care team.
Feel free to visit the official page to delve into their most recent collections, including timepieces and smartwatches.
During the warranty process, TAG Heuer may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting TAG Heuer, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
TAG Heuer watches are protected by a limited international warranty, which covers manufacturing defects for a duration of twenty-four (24) months starting from the purchase date. TAG Heuer commits to providing free repairs for any issues related to the watch's functions that arise from a manufacturing defect during the warranty period. To validate the warranty, it is essential that the international warranty card is electronically activated by your TAG Heuer Boutique or authorized retailer at the time of purchase, and the case's serial number must be clearly legible.
2-year limited warranty
The warranty will be considered void if any part of the original case back or the original serial number has been tampered with, altered, forged, changed, removed, obliterated, defaced, or rendered unreadable.
TAG Heuer S.A., a distinguished Swiss luxury watchmaker, is renowned for its design, manufacturing, and marketing of high-end timepieces, fashion accessories, eyewear, and mobile phones produced under licensed partnerships, all bearing the prestigious TAG Heuer brand. Headquartered in La Chaux-de-Fonds, Switzerland, the company is under the guidance of CEO Frédéric Arnault, while Jack Heuer, the great-grandson of the founder, holds the honorary chairmanship. TAG Heuer operates a watchmaking workshop in Cornol, Switzerland, in addition to a watchmaking factory in La Chaux-de-Fonds. With the motto "Swiss Avant-Garde Since 1860," TAG Heuer maintains its reputation as a luxury brand characterized by innovation. The company has deep-rooted connections with the worlds of sports and Hollywood, boasting an extensive roster of sports and Hollywood ambassadors.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of TAG Heuer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of TAG Heuer.