Daniel Wellington advises its valuable clients to contact customer support to claim a warranty for any product, such as watches, sunglasses, smartwatch cases, and pieces of jewelry.
They also share information about receiving, returning, and tracking the orders. Moreover, answers on receiving your refund can be found on the contact page.
If you wish to have your product repaired or replaced within the warranty period, please get in touch with the Daniel Wellington customer support nearest to you using the provided contact information.
When sending your DW Watch for repair or replacement, it's essential to package it with utmost care to prevent any potential damage during shipping. The customer support team is available to furnish details about the warranty service as specified within this DW warranty.
Daniel Wellington retains the authority to either repair or substitute the DW Watch and its components with DW Watches and components of a similar caliber that align with local standards.
Under this DW Warranty, there will be no charge for the repair or replacement if your warranty claim falls within the defined scope of this DW Warranty.
Daniel Wellington will cover the expenses associated with the return and handling of DW warranty claims.
During the warranty process, Daniel Wellington may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
11821 Rock Rose Avenue,
Austin, Texas-73301,
USA.
If you have trouble contacting Daniel Wellington, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Daniel Wellington stands behind the quality of its DW products, offering a warranty covering manufacturing and material defects for a duration of twenty-four (24) months from the original retail purchase date. This DW Warranty is exclusively valid for products acquired through the official Daniel Wellington website, Daniel Wellington stores, or authorized resellers. Should your product require repair or replacement in line with the warranty terms, Daniel Wellington will cover the associated costs. The following limited warranty, known as the "DW Warranty," is applicable to authentic Daniel Wellington products, provided they are purchased in their original labeled packaging and are either sold or submitted for warranty service in any country. Please ensure you have your proof of purchase ready when seeking repair service. The Daniel Wellington warranty policy may vary slightly depending on the product, but here are some common aspects of the DW warranty policy.
24-month limited warranty
The warranty will not extend to products that are not Daniel Wellington items, normal wear, and tear, damage resulting from accident, abuse, neglect, improper use or storage, or damage caused by repairs, service, or alterations performed by individuals not authorized by Daniel Wellington. Additionally, if the product's serial number, which is engraved on it, is missing or has been tampered with, altered, forged, replaced, defaced, or rendered illegible, the DW Warranty will no longer be valid.
Founded in 2011 by Filip Tysander, Daniel Wellington is a Swedish brand that has made a significant impact in the world of timepieces. With over 6 million watches sold since its inception, the company's success can be attributed to its savvy digital marketing strategy, particularly on platforms like Instagram. Based in the heart of Stockholm, the brand's products are available in more than 25 countries. A timeless Daniel Wellington watch is the ideal choice for all occasions and settings. Every watch face in their collection is meticulously drafted with a timeless and versatile design, thoughtfully created to seamlessly complement their range of interchangeable NATO, mesh, or leather straps.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Daniel Wellington logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Daniel Wellington.