Step 1:

  • You should contact the client services team to begin the Louis Vuitton warranty claim process. As there is a talented customer support team, your products don't need to be registered. 

  • Three options have been provided to reach them: they can be contacted through direct calls over the phone, by email, or by chatting. Each contact method has different timings.

  • During the warranty process, Louis Vuitton may provide you with one of the following solutions: either a warranty replacement or warranty service. The warranty period may be 2 or 5 years.

Step 2:

  • The care services team is eager to assist you in resolving any issues with your product.

  • They will provide you with all the essential details on how to send your item to Louis Vuitton for repair when you cannot get the product to a Louis Vuitton store.

  • An estimate is provided once a care expert has thoroughly inspected your item.

  • They are ready to send labels for complimentary shipping when you want your item to be repaired by them.

  • For PayPal purchases, exchanges or returns for a full refund can only be processed at their online store, provided it is within thirty days of the initial purchase date and you have the original sales receipt.

Step 3:

  • The standard order processing time falls within the 24 to 36-hour range. Following the completion of this process, an email will be sent to you, confirming the shipment of your order.

  • It's important to keep in mind that shipping fees and timing officially kick off once you've received this shipping confirmation email.

  • The FAQs page provides comprehensive information about corporate matters, shipping and delivery, exchanges and returns, gifts, orders, products, and services. 

  • You should follow five steps to get your product repaired. A repair request has to be given before starting this process.

LOUIS VUITTON Warranty Period:

  • 2-year warranty on accessories

  • 5-year warranty on watches

LOUIS VUITTON Contact Information:

Phone Number

+1-866-884-8866

Mon-Fri: 8am - 9pm, Sat: 9am - 9pm, Sun: 10am - 9pm (CT)

Contact Address

1 East 57th Street
New York, NY-10022,
USA.

Chat or Submit a Claim

If you are having trouble contacting LOUIS VUITTON, submit a claim here.

What is covered under the LOUIS VUITTON Warranty?

LOUIS VUITTON will, at no cost, repair or replace any part that LOUIS VUITTON's technical services determine to be defective due to a manufacturing fault during the warranty period. LOUIS VUITTON's responsibility under this Guarantee is restricted exclusively to repairing or replacing parts under the terms outlined in this document.

What is NOT covered under the LOUIS VUITTON Warranty?

Louis Vuitton warranty does not apply to:

  • Mishandling
  • Improper use
  • Aesthetic or functional modifications
  • Normal wear and tear
  • Damages due to aging

Products of LOUIS VUITTON:

Our claim assistance covers all LOUIS VUITTON products, including:

Product name
Handbags
Watches
Jewelry
Perfumes
Hats
Gloves
Belts
Sunglasses

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LOUIS VUITTON logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of LOUIS VUITTON.